Resolved after 9 minutes, affecting Other, on March 23, 2025.
We are continuing to work on a fix for this issue.
Affected components
Other
Update timeline
- identified Mar 23, 2025, 06:07 PM UTC
We are currently experiencing an issue with our phone and chat systems, neither system is able to accept contacts at this time. In the interim, please contact us at shift4.com/support using our webform contacts.
- identified Mar 23, 2025, 06:16 PM UTC
We are continuing to work on a fix for this issue.
- resolved Mar 23, 2025, 06:17 PM UTC
This incident has been resolved.
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