Sherweb incident

Resolved - Unable to Save Transactions

Notice Resolved View vendor source →

Sherweb experienced a notice incident on June 18, 2026 affecting Canada and External Marketplace Services, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2026, 02:09 PM UTC
Resolved
Jun 18, 2026, 02:10 PM UTC
Duration
1m
Detected by Pingoru
Jun 18, 2026, 02:09 PM UTC

Affected components

CanadaExternal Marketplace Services

Update timeline

  1. identified Jun 18, 2026, 02:09 PM UTC

    We have resolved the issue affecting users' ability to save invoices and transactions. Some users were experiencing an error related to sales tax when attempting to save. We apologize for any inconvenience this may have caused.

  2. resolved Jun 18, 2026, 02:10 PM UTC

    Incident closed.