Resolved after 13 hours 49 minutes, affecting Cooling system and Cooling system (Cooling system — LON1), on June 18, 2026.
All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
Affected components
Update timeline
- investigating Jun 18, 2026, 04:36 AM UTC
We have registered an issue with the cooling system in the listed location. Customers may observe alerts about overheating in the iDRAC of the servers . Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.
- investigating Jun 18, 2026, 05:52 AM UTC
The data center engineers restored cooling capacity and stabilized environmental conditions. They continue investigating the failure of the cooling system. We will update the status as soon as we get more information.
- identified Jun 18, 2026, 10:01 AM UTC
The data center engineers have identified the root cause of the failure and are currently repairing the cooling system. Cooling redundancy is operating normally, and temperature within the data hall remains stable. We will update the status as soon as the cooling system is fully restored.
- resolved Jun 18, 2026, 06:25 PM UTC
All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
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