Servers.com experienced a minor incident on July 27, 2026 affecting Portal - portal.servers.com and Public API and 1 more component, lasting 13h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 27, 2026, 05:51 AM UTC
We have detected issues with the management network equipment in the listed location. All customers servers are available via the public and private networks, but there may be issues with managing servers via portal.servers.com, as well as accessing iDRACs and VNC consoles. Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information. Back to current status Status History Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription Servers.com by Nexcess | Privacy | Legal
- investigating Jul 27, 2026, 05:51 AM UTC
We have detected issues with the management network equipment in the listed location. All customers servers are available via the public and private networks, but there may be issues with managing servers via portal.servers.com, as well as accessing iDRACs and VNC consoles. Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.
- resolved Jul 27, 2026, 07:35 PM UTC
The operation of the management network equipment has been restored. Server management via portal.servers.com and access to iDRACs and VNC consoles work properly. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.