Servers.com incident

Management network issues

Resolved after 13 hours 43 minutes, affecting Portal - portal.servers.com and Portal - portal.servers.com (Portal - portal.servers.com — LON1) and 1 more, on July 27, 2026.

resolved Jul 27, 2026, 07:35 PM UTC

The operation of the management network equipment has been restored. Server management via portal.servers.com and access to iDRACs and VNC consoles work properly. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.

Started
Jul 27, 2026, 05:51 AM UTC
Resolved
Jul 27, 2026, 07:35 PM UTC
Duration
13h 43m
Detected by Pingoru
Jul 27, 2026, 05:51 AM UTC

Affected components

Portal - portal.servers.comPortal - portal.servers.com (Portal - portal.servers.com — LON1)Public APIPublic API (Public API — LON1)VPN to DRACVPN to DRAC (VPN to DRAC — LON1)

Update timeline

  1. investigating Jul 27, 2026, 05:51 AM UTC

    We have detected issues with the management network equipment in the listed location. All customers servers are available via the public and private networks, but there may be issues with managing servers via portal.servers.com, as well as accessing iDRACs and VNC consoles. Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.

  2. resolved Jul 27, 2026, 07:35 PM UTC

    The operation of the management network equipment has been restored. Server management via portal.servers.com and access to iDRACs and VNC consoles work properly. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.

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