Servers.com experienced a critical incident on May 14, 2026 affecting Power system and Cooling system (SJC3), lasting 2h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 14, 2026, 11:12 PM UTC
The datacenter has detected a power feed issue in the listed locations. The equipment in the racks has been transferred to generator power. Currently, datacenter engineers are diagnosing the source of the issue. We will update the status as soon as we get more information. Back to current status Status History Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription Servers.com by Nexcess | Privacy | Legal
- investigating May 14, 2026, 11:12 PM UTC
The datacenter has detected a power feed issue in the listed locations. The equipment in the racks has been transferred to generator power. Currently, datacenter engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.
- resolved May 15, 2026, 02:10 AM UTC
All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.