Servers.com experienced a critical incident on June 24, 2026 affecting Cooling system and Cooling system (LON1), lasting 8d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 24, 2026, 01:19 AM UTC
We have registered an issue with the cooling system in the affected location. The temperature in the data center remains within the normal range. Currently, data center engineers are diagnosing the source of the issue. We will update the status as soon as we get more information. Back to current status Status History Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription Servers.com by Nexcess | Privacy | Legal
- investigating Jun 24, 2026, 01:19 AM UTC
We have registered an issue with the cooling system in the affected location. The temperature in the data center remains within the normal range. Currently, data center engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.
- monitoring Jun 24, 2026, 02:52 AM UTC
Data center engineers have finished the recovery works. We need some time to make sure that all services are working properly.
- monitoring Jun 24, 2026, 02:52 AM UTC
Data center engineers have finished the recovery works. We need some time to make sure that all services are working properly.
- resolved Jul 02, 2026, 07:58 PM UTC
All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.