Servers.com incident

Cooling issues in our datacenter

Minor Resolved View vendor source →

Servers.com experienced a minor incident on June 26, 2026 affecting Cooling system and Cooling system (AMS2) and 1 more component, lasting 6h 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2026, 11:46 AM UTC
Resolved
Jun 26, 2026, 06:03 PM UTC
Duration
6h 16m
Detected by Pingoru
Jun 26, 2026, 11:46 AM UTC

Affected components

Cooling systemCooling system (AMS2)Cooling system (AMS4)Cooling system (AMS5)Cooling system (AMS6)

Update timeline

  1. investigating Jun 26, 2026, 11:46 AM UTC

    We have registered an issue with the cooling system in the listed locations. Customers may observe alerts about overheating in the iDRAC of the servers. Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information. Back to current status Status History Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription Servers.com by Nexcess | Privacy | Legal

  2. investigating Jun 26, 2026, 11:46 AM UTC

    We have registered an issue with the cooling system in the listed locations. Customers may observe alerts about overheating in the iDRAC of the servers. Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.

  3. resolved Jun 26, 2026, 06:03 PM UTC

    The data center engineers restored cooling capacity and stabilized environmental conditions. Cooling redundancy is operating normally, and temperature within the data hall remains stable. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.