Resolved after 54 minutes, affecting Global Private Network and Global Private Network (Global Private Network — HKG1), on July 22, 2026.
Our engineering team has resolved the issue with network connectivity. All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
Affected components
Update timeline
- investigating Jul 22, 2026, 11:36 AM UTC
Today at 11:20 (UTC) we detected network issues between the listed location and our others locations. Customers may observe RTT deviations and partial packet loss on this direction. Our engineers are carrying out diagnostics and emergency maintenance works.
- monitoring Jul 22, 2026, 12:02 PM UTC
The negative impact on our network has been mitigated. We need some time to make sure that all segments of our network are working properly.
- resolved Jul 22, 2026, 12:31 PM UTC
Our engineering team has resolved the issue with network connectivity. All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.
Your product runs on more than Servers.com
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services