Servers.com experienced a minor incident on June 28, 2026 affecting Cooling system and Cooling system (AMS1) and 1 more component, lasting 4h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 28, 2026, 02:14 AM UTC
We have registered an issue with the cooling system in the listed locations. Customers may observe alerts about overheating in the iDRAC of the servers. Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information. Back to current status Status History Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription Servers.com by Nexcess | Privacy | Legal
- identified Jun 28, 2026, 02:14 AM UTC
We have registered an issue with the cooling system in the listed locations. Customers may observe alerts about overheating in the iDRAC of the servers. Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.
- monitoring Jun 28, 2026, 05:33 AM UTC
Normal operation of the cooling system is restored. Currently, we are waiting for data center engineers to finish the recovery works. We are monitoring the situation to make sure that all services are working properly. We will update the status as soon as we get more information.
- monitoring Jun 28, 2026, 05:33 AM UTC
Normal operation of the cooling system is restored. Currently, we are waiting for data center engineers to finish the recovery works. We are monitoring the situation to make sure that all services are working properly. We will update the status as soon as we get more information.
- resolved Jun 28, 2026, 07:06 AM UTC
Data center engineers have finished the recovery works. All systems are operating normally now. If you have any questions, please submit a request to our support team or contact us via chat on Servers.com website. We apologize for any inconvenience.