Is Serval down?
Last checked 1m agoNo incidents right now.
Serval is operational right now. Last checked 1m ago; the most recent incident resolved 1h ago.
Real-time Serval status, recent outages, and incident history — pulled directly from Serval's official status page at https://status.serval.com every 5 minutes. Pingoru tracks 7 Serval services and has captured 24 incidents in the last 90 days (94.76% uptime). Get email, Slack, Discord, or webhook alerts the moment Serval reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Application
Timeline · 2 updates
- investigating · Sep 19, 2026, 05:59 PM UTC
We are experiencing email deliverability issues due to a AWS SES rate-limit issue. We are working with AWS support to get it resolved ASAP.
- resolved · Sep 19, 2026, 06:56 PM UTC
This was resolved by a rate limit increase.
Latest: This was resolved by a rate limit increase.
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- Login
Timeline · 2 updates
- investigating · Sep 18, 2026, 11:07 PM UTC
We are currently investigating issues with SSO-based login. It appears to be an issue with a downstream auth-provider, WorkOS. See
- resolved · Sep 18, 2026, 11:35 PM UTC
This issue is resolved. WorkOS has recovered from their API errors.
Latest: This issue is resolved. WorkOS has recovered from their API errors.
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- Application
Timeline · 5 updates
- investigating · Sep 18, 2026, 08:35 PM UTC
We are currently investigating this incident.
- identified · Sep 18, 2026, 08:36 PM UTC
We are continuing to work on a fix for this incident.
- monitoring · Sep 18, 2026, 09:10 PM UTC
This is caused by AWS outage with SNS in us-west-1\. We are still actively monitoring. Some customers are reporting they are now able to create email tickets. 
- monitoring · Sep 18, 2026, 09:33 PM UTC
We are still monitoring. Many customers report being able to create tickets via email and getting fast response times. Some customers will still experience slow response times caused by the outage to AWS Simple Notification Service (SNS).
- resolved · Sep 18, 2026, 10:16 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Third Party: OpenAI → APIs → Chat CompletionsThird Party: OpenAI → APIs → Responses
Timeline · 3 updates
- identified · Sep 17, 2026, 08:20 PM UTC
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
- monitoring · Sep 17, 2026, 09:20 PM UTC
We have applied the mitigation and are monitoring the recovery.
- resolved · Sep 17, 2026, 09:50 PM UTC
All impacted services have now fully recovered.
Latest: All impacted services have now fully recovered.
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- Application
Timeline · 3 updates
- investigating · Sep 16, 2026, 10:37 PM UTC
We are currently investigating this incident.
- monitoring · Sep 16, 2026, 11:06 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved · Sep 16, 2026, 11:37 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Serval outage history
19 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Serval outage history →Or sign up free to get alerts when Serval breaks · 10 free monitors · No credit card
- Email delivery issues ResolvedStarted Sep 19, 2026, 05:59 PM UTC · Resolved Sep 19, 2026, 06:56 PM UTC · 57m
- SSO Login Issues ResolvedStarted Sep 18, 2026, 11:07 PM UTC · Resolved Sep 18, 2026, 11:35 PM UTC · 27m
- Issues with Email Intake ResolvedStarted Sep 18, 2026, 08:35 PM UTC · Resolved Sep 18, 2026, 10:16 PM UTC · 1h 40m
- Started Sep 17, 2026, 09:29 PM UTC · Resolved Sep 17, 2026, 09:50 PM UTC · 21m
- Tickets Failing to Create ResolvedStarted Sep 16, 2026, 10:37 PM UTC · Resolved Sep 16, 2026, 11:37 PM UTC · 1h
- Started Sep 14, 2026, 06:51 AM UTC · Resolved Sep 14, 2026, 07:29 AM UTC · 38m
- Started Sep 11, 2026, 09:08 AM UTC · Resolved Sep 11, 2026, 11:21 AM UTC · 2h 13m
- Started Sep 08, 2026, 09:14 PM UTC · Resolved Sep 08, 2026, 09:51 PM UTC · 37m