Serval experienced a minor incident on August 31, 2026, lasting 20h 37m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Aug 31, 2026, 10:27 PM UTC
Status: Identified We have identified an issue causing elevated latency for some Responses API requests. We are working on implementing a mitigation. Affected components OpenAI (Degraded performance)
- identified Aug 31, 2026, 10:51 PM UTC
Status: Identified Historical component status change, imported from the original status page. Affected components OpenAI (Operational)
- monitoring Aug 31, 2026, 11:13 PM UTC
Status: Monitoring We have applied a mitigation and are monitoring recovery. Affected components OpenAI (Degraded performance)
- monitoring Sep 01, 2026, 01:46 AM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery.
- monitoring Sep 01, 2026, 02:43 AM UTC
Status: Monitoring Historical component status change, imported from the original status page. Affected components OpenAI (Operational)
- identified Sep 01, 2026, 03:15 PM UTC
Status: Identified We have identified elevated latencies impacting Responses API on the US endpoint. Affected components OpenAI (Degraded performance)
- identified Sep 01, 2026, 05:36 PM UTC
Status: Identified We are implementing the mitigation.
- monitoring Sep 01, 2026, 06:09 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery.
- resolved Sep 01, 2026, 07:05 PM UTC
Status: Resolved All impacted services have now fully recovered.