Sendbird Outage History

Sendbird is up right now

There were 3 Sendbird outages since March 3, 2026 totaling 2h 18m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status-nvirginia1.sendbird.com

Critical April 15, 2026

Increased Error Rates (Sendbird Desk)

Detected by Pingoru
Apr 15, 2026, 12:01 AM UTC
Resolved
Apr 15, 2026, 12:59 AM UTC
Duration
57m
Affected: Sendbird N Virginia 1 Desk Server
Timeline · 2 updates
  1. investigating Apr 15, 2026, 12:01 AM UTC

    We are currently investigating this issue.

  2. resolved Apr 15, 2026, 12:59 AM UTC

    The servers have returned operational.

Read the full incident report →

Critical April 13, 2026

Elevated API Errors

Detected by Pingoru
Apr 13, 2026, 08:15 AM UTC
Resolved
Apr 13, 2026, 08:28 AM UTC
Duration
13m
Affected: Sendbird N Virginia 1 server
Timeline · 2 updates
  1. investigating Apr 13, 2026, 08:15 AM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. resolved Apr 13, 2026, 08:28 AM UTC

    The servers have returned operational.

Read the full incident report →

Critical March 3, 2026

Full outage

Detected by Pingoru
Mar 03, 2026, 07:38 AM UTC
Resolved
Mar 03, 2026, 08:46 AM UTC
Duration
1h 7m
Affected: Sendbird N Virginia 1 serverSendbird N Virginia 1 Desk Server
Timeline · 2 updates
  1. identified Mar 03, 2026, 07:38 AM UTC

    Impact: Full outage, all requests failed

  2. resolved Mar 03, 2026, 08:46 AM UTC

    When: 2026-03-03 06:43 – 08:02 (UTC) Impact: Full outage, all requests failed Root cause: Unexpected issue following a Redis security (TLS) configuration change Immediate remediation: Provisioned a new secure Redis cluster and migrated traffic; service fully restored and operating normally

Read the full incident report →

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