Sendbird incident

Elevated API Errors

Critical Resolved View vendor source →

Sendbird experienced a critical incident on April 13, 2026 affecting Sendbird N Virginia 1 server, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 08:15 AM UTC
Resolved
Apr 13, 2026, 08:28 AM UTC
Duration
13m
Detected by Pingoru
Apr 13, 2026, 08:15 AM UTC

Affected components

Sendbird N Virginia 1 server

Update timeline

  1. investigating Apr 13, 2026, 08:15 AM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. resolved Apr 13, 2026, 08:28 AM UTC

    The servers have returned operational.