Sendbird incident

Elevated API Errors

Critical Resolved View vendor source →

Sendbird experienced a critical incident on May 11, 2026 affecting Sendbird N Virginia 1 server, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 06:46 AM UTC
Resolved
May 11, 2026, 06:53 AM UTC
Duration
7m
Detected by Pingoru
May 11, 2026, 06:46 AM UTC

Affected components

Sendbird N Virginia 1 server

Update timeline

  1. investigating May 11, 2026, 06:46 AM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. resolved May 11, 2026, 06:53 AM UTC

    The servers have returned operational.