Sendbird experienced a critical incident on October 9, 2026 affecting Sendbird N Virginia 1 server, lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
Sendbird N Virginia 1 server
Update timeline
- investigating Oct 09, 2026, 10:16 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- resolved Oct 09, 2026, 10:30 PM UTC
The servers have returned operational.