Sendbird incident

Increased Error Rates (Sendbird Desk)

Critical Resolved View vendor source →

Sendbird experienced a critical incident on September 29, 2026 affecting Sendbird N Virginia 1 Desk Server, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2026, 03:08 PM UTC
Resolved
Sep 29, 2026, 03:13 PM UTC
Duration
5m
Detected by Pingoru
Sep 29, 2026, 03:08 PM UTC

Affected components

Sendbird N Virginia 1 Desk Server

Update timeline

  1. investigating Sep 29, 2026, 03:08 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 29, 2026, 03:13 PM UTC

    The servers have returned operational.