Sendbird incident

Increased Error Rates (Sendbird Desk)

Critical Resolved View vendor source →

Sendbird experienced a critical incident on April 15, 2026 affecting Sendbird N Virginia 1 Desk Server, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 12:01 AM UTC
Resolved
Apr 15, 2026, 12:59 AM UTC
Duration
57m
Detected by Pingoru
Apr 15, 2026, 12:01 AM UTC

Affected components

Sendbird N Virginia 1 Desk Server

Update timeline

  1. investigating Apr 15, 2026, 12:01 AM UTC

    We are currently investigating this issue.

  2. resolved Apr 15, 2026, 12:59 AM UTC

    The servers have returned operational.