Sendbird incident

Increased Error Rates (Sendbird Desk)

Critical Resolved View vendor source →

Sendbird experienced a critical incident on December 1, 2025 affecting Sendbird N Virginia 1 Desk Server, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2025, 05:42 AM UTC
Resolved
Dec 01, 2025, 05:46 AM UTC
Duration
4m
Detected by Pingoru
Dec 01, 2025, 05:42 AM UTC

Affected components

Sendbird N Virginia 1 Desk Server

Update timeline

  1. investigating Dec 01, 2025, 05:42 AM UTC

    We are currently investigating this issue.

  2. resolved Dec 01, 2025, 05:46 AM UTC

    The servers have returned operational.