Sendbird incident

Elevated API Errors

Critical Resolved View vendor source →

Sendbird experienced a critical incident on October 20, 2025 affecting Sendbird N Virginia 1 server, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 04:32 PM UTC
Resolved
Oct 20, 2025, 05:32 PM UTC
Duration
1h
Detected by Pingoru
Oct 20, 2025, 04:32 PM UTC

Affected components

Sendbird N Virginia 1 server

Update timeline

  1. investigating Oct 20, 2025, 04:32 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. resolved Oct 20, 2025, 05:32 PM UTC

    The servers have returned operational.