SecureCo Outage History

SecureCo is up right now

There were 2 SecureCo outages since February 25, 2026 totaling 6h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.secureco.co/#

Notice April 22, 2026

AU carriage intermittent issues

Detected by Pingoru
Apr 22, 2026, 02:34 AM UTC
Resolved
Apr 22, 2026, 06:11 AM UTC
Duration
3h 36m
Affected: Australia
Timeline · 3 updates
  1. investigating Apr 22, 2026, 02:34 AM UTC

    SecureCo has been notified by one of the carriers in AU about an issue affecting their inbound and outbound voice services across Australian carriers. The incident was identified at 22 April 2026, 11:05 (AEST) and is under investigation. Current known impact: Intermittent inbound call failures, including toll-free (1800) services Outbound calls may experience brief disruption but are generally completing via automatic rerouting. We are monitoring the situation and will provide further updates as they become available.

  2. monitoring Apr 22, 2026, 02:44 AM UTC

    We have been notified by the carrier that the issue has been resolved.

  3. resolved Apr 22, 2026, 06:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 25, 2026

Payment IVR failures

Detected by Pingoru
Feb 25, 2026, 06:19 PM UTC
Resolved
Feb 25, 2026, 09:27 PM UTC
Duration
3h 8m
Affected: Payment IVR
Timeline · 5 updates
  1. investigating Feb 25, 2026, 06:19 PM UTC

    We are currently investigating errors seen in Payment IVR transaction processing

  2. identified Feb 25, 2026, 06:41 PM UTC

    The issue has been identified and a fix has been deployed.

  3. monitoring Feb 25, 2026, 06:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Feb 25, 2026, 08:37 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Feb 25, 2026, 09:27 PM UTC

    This incident has been resolved.

Read the full incident report →

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