SecureCo experienced a minor incident on June 16, 2026 affecting Self Service Portal, lasting 2d. The incident has been resolved; the full update timeline is below.
Affected components
Self Service Portal
Update timeline
- investigating Jun 16, 2026, 12:28 AM UTC
We are investigating unusual errors and some performance degradation of our self-service IVP portal / API. This is related to the Portal only and has no impact on calls\payments processing.
- identified Jun 16, 2026, 03:34 AM UTC
Our team has identified the problem and is working on the fix
- monitoring Jun 17, 2026, 03:40 AM UTC
A fix has been deployed and we are monitoring the IVP portal performance
- resolved Jun 18, 2026, 12:50 AM UTC
This incident has been resolved.