SecureCo incident

AU carriage intermittent issues

Notice Resolved View vendor source →

SecureCo experienced a notice incident on April 22, 2026 affecting Australia, lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 02:34 AM UTC
Resolved
Apr 22, 2026, 06:11 AM UTC
Duration
3h 36m
Detected by Pingoru
Apr 22, 2026, 02:34 AM UTC

Affected components

Australia

Update timeline

  1. investigating Apr 22, 2026, 02:34 AM UTC

    SecureCo has been notified by one of the carriers in AU about an issue affecting their inbound and outbound voice services across Australian carriers. The incident was identified at 22 April 2026, 11:05 (AEST) and is under investigation. Current known impact: Intermittent inbound call failures, including toll-free (1800) services Outbound calls may experience brief disruption but are generally completing via automatic rerouting. We are monitoring the situation and will provide further updates as they become available.

  2. monitoring Apr 22, 2026, 02:44 AM UTC

    We have been notified by the carrier that the issue has been resolved.

  3. resolved Apr 22, 2026, 06:11 AM UTC

    This incident has been resolved.