Scalepoint incident
Disruption of service - ClaimsCORE & HUB (Mobile App (Scalepoint HUB Property))
Minor
Ongoing since 09:27 AM UTC.
This root caused has been identified. We are currently working on a fix.
Update timeline
- investigating Oct 29, 2026, 09:27 AM UTC
Some of our users are experiencing issues working in ClaimsCORE & HUB Mobile App (Scalepoint HUB Property) system. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
- identified Oct 29, 2026, 09:38 AM UTC
This root caused has been identified. We are currently working on a fix.
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