Scalepoint incident

Email delivery issues - ClaimsCORE & HUB

Minor

Ongoing since 09:23 AM UTC.

investigating Oct 27, 2026, 09:23 AM UTC

We are currently experiencing issues with incoming emails to Scalepoint. Some emails sent to claims may not be delivered, and senders may get a delivery failure message. We are investigating and will post an update as soon as we know more.

Started: Oct 27, 2026, 09:23 AM UTC
Resolved: Ongoing
Duration: ● 5m
Detected by Pingoru: Oct 27, 2026, 09:23 AM UTC

Update timeline

investigating Oct 27, 2026, 09:23 AM UTC

We are currently experiencing issues with incoming emails to Scalepoint. Some emails sent to claims may not be delivered, and senders may get a delivery failure message. We are investigating and will post an update as soon as we know more.

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