Resolved after 1 hour 26 minutes, affecting ClaimsCORE & HUB (HUB Property) and ClaimsCORE & HUB (HUB Motor) and 1 more, on September 28, 2026.
This incident has been resolved.
Affected components
Update timeline
- investigating Sep 28, 2026, 06:20 AM UTC
Some of our users are experiencing issues working in ClaimsCORE & HUB system. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
- investigating Sep 28, 2026, 06:20 AM UTC
Some of our users are experiencing issues working in ClaimsCORE & HUB system. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
- identified Sep 28, 2026, 06:27 AM UTC
Issue has been identified and we are working to resolve it.
- identified Sep 28, 2026, 06:27 AM UTC
Issue has been identified and we are working to resolve it.
- monitoring Sep 28, 2026, 06:52 AM UTC
A fix has been put in place and we are monitoring results.
- monitoring Sep 28, 2026, 06:52 AM UTC
A fix has been put in place and we are monitoring results.
- resolved Sep 28, 2026, 07:47 AM UTC
This incident has been resolved.
- resolved Sep 28, 2026, 07:47 AM UTC
This incident has been resolved.
- resolved Sep 28, 2026, 07:47 AM UTC
This incident has been resolved.
Your product runs on more than Scalepoint
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.