ScalePad incident

Lifecycle Manager – Legacy app (app.scalepad.com) unavailable

Major Resolved View vendor source →

ScalePad experienced a major incident on September 29, 2026 affecting Lifecycle Manager, lasting 50s. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2026, 07:16 PM UTC
Resolved
Sep 29, 2026, 07:17 PM UTC
Duration
50s
Detected by Pingoru
Sep 29, 2026, 07:16 PM UTC

Affected components

Lifecycle Manager

Update timeline

  1. investigating Sep 29, 2026, 07:16 PM UTC

    We are investigating an issue affecting the legacy Lifecycle Manager interface at app.scalepad.com, where users may encounter an error when accessing the Clients page. Workaround: Lifecycle Manager remains fully accessible at lm.scalepad.com. Please use this URL until the issue is resolved. We will provide updates as soon as we have more information.

  2. resolved Sep 29, 2026, 07:17 PM UTC

    This incident has been resolved.