ScalePad incident

Lifecycle Manager (SaaS Management): Delayed data processing

Ongoing since 04:24 PM UTC, affecting Lifecycle Manager.

investigating Oct 30, 2026, 04:24 PM UTC

We have identified an issue where a large increase in incoming activity data has created a processing backlog for SaaS Management in Lifecycle Manager. As a result, SaaS usage and activity data may take several days longer than usual to appear. We are working on a fix, and we will provide another update as more information becomes available.

Started
Oct 30, 2026, 04:24 PM UTC
Resolved
Ongoing
Duration
● 6m
Detected by Pingoru
Oct 30, 2026, 04:24 PM UTC

Affected components

Lifecycle Manager

Update timeline

  1. investigating Oct 30, 2026, 04:24 PM UTC

    We have identified an issue where a large increase in incoming activity data has created a processing backlog for SaaS Management in Lifecycle Manager. As a result, SaaS usage and activity data may take several days longer than usual to appear. We are working on a fix, and we will provide another update as more information becomes available.

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