SAS Software incident

Download Jobs Failing

Minor Resolved View vendor source →

SAS Software experienced a minor incident on September 1, 2026 affecting Download of UDM and Optimization Input Data and Scenarios (North America) and 1 more component, lasting 4h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 06:05 PM UTC
Resolved
Sep 01, 2026, 10:10 PM UTC
Duration
4h 4m
Detected by Pingoru
Sep 01, 2026, 06:05 PM UTC

Affected components

Download of UDMOptimization Input Data and Scenarios (North America)Optimization Input Data and Scenarios (Europe)Optimization Input Data and Scenarios (Asia)Optimization Input Data and Scenarios (Mumbai)Optimization Input Data and Scenarios (Australia)

Update timeline

  1. investigating Sep 01, 2026, 06:05 PM UTC

    We have observed issues with downloading UDM/CDM data. Engineers are investigating and will provide an update soon.

  2. investigating Sep 01, 2026, 07:12 PM UTC

    Our team is working to resolve the issue as soon as possible.

  3. identified Sep 01, 2026, 08:17 PM UTC

    We are investigating issues with downloading UDM/CDM data. Download failures are seen for users using the SAS Client. Our engineers are actively investigating the issue and will provide an update as soon as it becomes available.

  4. identified Sep 01, 2026, 09:02 PM UTC

    Our engineers have identified the issue and are currently working on a fix.

  5. monitoring Sep 01, 2026, 09:41 PM UTC

    A fix has been applied and we are currently monitoring.