SAS Software Outage History

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SAS Software had 4 outages in the last 2 years totaling 28h 0m of downtime — averaging 0.2 incidents per month.

There were 4 SAS Software outages since May 15, 2026 totaling 28h 0m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.360.sas.com

Minor August 4, 2026

Issue with Optimization Input Data and Scenarios in North America region

Detected by Pingoru
Aug 04, 2026, 07:08 PM UTC
Resolved
Aug 04, 2026, 09:50 PM UTC
Duration
2h 42m
Affected: Optimization Input Data and ScenariosOptimization Input Data and Scenarios (North America)
Timeline · 4 updates
  1. investigating Aug 04, 2026, 07:08 PM UTC

    We are currently experiencing issues with Optimization Input Data and Scenarios in the North America region. Our engineering team is actively investigating and will share updates as soon as they become available.

  2. investigating Aug 04, 2026, 07:14 PM UTC

    We are investigating an issue impacting Optimization Input Data and Scenarios. Some users may be unable to access this feature. Our engineerings are actively investigating.

  3. investigating Aug 04, 2026, 08:22 PM UTC

    Our team is working to resolve the issue as soon as possible.

  4. monitoring Aug 04, 2026, 09:26 PM UTC

    The issue was identified and fix applied. Currently monitoring the environment.

Read the full incident report →

Minor July 27, 2026

Issue with Scheduled Journeys

Detected by Pingoru
Jul 27, 2026, 06:43 PM UTC
Resolved
Jul 27, 2026, 07:32 PM UTC
Duration
49m
Affected: Accessing the User InterfaceOptimization Input Data and Scenarios (North America)Optimization Input Data and Scenarios (Europe)Optimization Input Data and Scenarios (Asia)Optimization Input Data and Scenarios (Mumbai)Optimization Input Data and Scenarios (Australia)
Timeline · 1 update
  1. investigating Jul 27, 2026, 06:43 PM UTC

    We are seeing an issue with accessing Scheduled Journeys. Our engineers are aware and investigating.

Read the full incident report →

Minor June 22, 2026

Environment Issue

Detected by Pingoru
Jun 22, 2026, 01:56 PM UTC
Resolved
Jun 23, 2026, 12:42 PM UTC
Duration
22h 45m
Affected: Web and Mobile App Data CollectionAccessing the User InterfaceChanging and Publishing TasksManaging Workflows and Receiving NotificationsDownload of UDMInjecting and Receiving Events Through the API GatewayExecuting Tasks and Segment Maps via the APIUpload of Customer Data, Imported Lists or Transient Files (Includes Uploading of Segments from Classic CI)360 Plan Related APIsDelivery of Web and Mobile Spot ContentDelivery of Mobile Messages (push, In-App)Delivery of EmailsInsightsExecution of Direct Marketing Tasks and Segment MapsExternal IntegrationsUsing Email Overview and Spam Test (Email On Acid)Audiences360 Match – Accessing the User Interface360 Match – Delivery of ContentOptimization Input Data and ScenariosOptimization Input Data and Scenarios (North America)Optimization Input Data and Scenarios (Europe)Optimization Input Data and Scenarios (Asia)Optimization Input Data and Scenarios (Mumbai)Optimization Input Data and Scenarios (Australia)SparkPost Email ServiceEmail DesignerNone (used for generic announcements over Status.IO)None (used for generic announcements over Status.IO) (Global)
Timeline · 15 updates

Read the full incident report →

Minor May 15, 2026

Issue with Scheduling

Detected by Pingoru
May 15, 2026, 12:41 PM UTC
Resolved
May 15, 2026, 02:24 PM UTC
Duration
1h 43m
Affected: Changing and Publishing TasksUpload of Customer Data, Imported Lists or Transient Files (Includes Uploading of Segments from Classic CI)Delivery of EmailsExecution of Direct Marketing Tasks and Segment MapsOptimization Input Data and Scenarios (North America)Optimization Input Data and Scenarios (Europe)Optimization Input Data and Scenarios (Asia)Optimization Input Data and Scenarios (Mumbai)Optimization Input Data and Scenarios (Australia)
Timeline · 2 updates
  1. investigating May 15, 2026, 12:41 PM UTC

    We are seeing an issue with scheduling tasks in the UI. Our engineers are aware and investigating.

  2. investigating May 15, 2026, 01:42 PM UTC

    Our team is working to resolve the issue as soon as possible.

Read the full incident report →