SAS Software incident

Issue with mobile push notifications

Minor Resolved View vendor source →

SAS Software experienced a minor incident on August 31, 2026 affecting Changing and Publishing Tasks and Optimization Input Data and Scenarios (North America) and 1 more component, lasting 3h 24m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 01:21 PM UTC
Resolved
Aug 31, 2026, 04:46 PM UTC
Duration
3h 24m
Detected by Pingoru
Aug 31, 2026, 01:21 PM UTC

Affected components

Changing and Publishing TasksOptimization Input Data and Scenarios (North America)Optimization Input Data and Scenarios (Europe)Optimization Input Data and Scenarios (Asia)Optimization Input Data and Scenarios (Mumbai)Optimization Input Data and Scenarios (Australia)

Update timeline

  1. investigating Aug 31, 2026, 01:21 PM UTC

    We are seeing an issue with mobile push notifications. Our engineering team is actively investigating and will share updates as soon as they become available.

  2. investigating Aug 31, 2026, 02:22 PM UTC

    Our team is working to resolve the issue as soon as possible.

  3. investigating Aug 31, 2026, 03:32 PM UTC

    Thank you for your patience while we continue to investigate the issue. Our team is committed to resolving the issue as soon as possible, although the resolution is taking more time than anticipated.

  4. identified Aug 31, 2026, 03:44 PM UTC

    The issue was identified and a fix is being applied.

  5. monitoring Aug 31, 2026, 03:56 PM UTC

    Fix was applied and we are currently monitoring.