SAS Software incident

PLAN metadata is currently not being generated for download.

Minor Resolved View vendor source →

SAS Software experienced a minor incident on September 11, 2026 affecting Download of UDM and Optimization Input Data and Scenarios (North America) and 1 more component, lasting 7h 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2026, 02:07 PM UTC
Resolved
Sep 11, 2026, 09:30 PM UTC
Duration
7h 23m
Detected by Pingoru
Sep 11, 2026, 02:07 PM UTC

Affected components

Download of UDMOptimization Input Data and Scenarios (North America)Optimization Input Data and Scenarios (Europe)Optimization Input Data and Scenarios (Asia)Optimization Input Data and Scenarios (Mumbai)Optimization Input Data and Scenarios (Australia)

Update timeline

  1. identified Sep 11, 2026, 02:07 PM UTC

    PLAN metadata is currently not being generated for download.

  2. identified Sep 11, 2026, 03:12 PM UTC

    Our team is working to resolve the issue as soon as possible.

  3. identified Sep 11, 2026, 04:22 PM UTC

    Thank you for your patience while we continue to investigate the issue. Our team is committed to resolving the issue as soon as possible, although the resolution is taking more time than anticipated.

  4. identified Sep 11, 2026, 05:32 PM UTC

    We are still investigating the issue and are committed to resolving it. We will update the status page when we have more information.

  5. identified Sep 11, 2026, 06:42 PM UTC

    We are still investigating the issue and are committed to resolving it. We will update the status page when we have more information.

  6. identified Sep 11, 2026, 07:52 PM UTC

    We are still investigating the issue and are committed to resolving it. We will update the status page when we have more information.

  7. monitoring Sep 11, 2026, 08:51 PM UTC

    Fix was applied and we are currently monitoring.