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SAS Software is up

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SAS Software is operational right now. Last checked 1m ago; the most recent incident resolved 2d ago.

Real-time SAS Software status, recent outages, and incident history: pulled directly from SAS Software's official status page at status.360.sas.com every 5 minutes. Pingoru tracks 126 SAS Software services and has captured 22 incidents in the last 90 days (99.68% uptime). Get email, Slack, Discord, or webhook alerts the moment SAS Software reports a new incident, free for 3 monitors, no credit card.

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SAS Software uptime 99.68% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Delays in Audit Log Processing
    Resolved 5d 21h
    Started Oct 23, 2026, 05:58 PM UTC · Resolved Oct 29, 2026, 03:20 PM UTC
    None (used for generic announcements over Status.IO)None (used for generic announcements over Status.IO) — Global
    Timeline · 5 updates
    • investigating · Oct 23, 2026, 05:58 PM UTC

      Our engineering team is currently investigating an issue causing delays in audit log processing. Customers downloading audit logs may experience delays in receiving their audit data. We are working to resolve the issue and will provide updates as more information becomes available.

    • investigating · Oct 23, 2026, 07:02 PM UTC

      Our team is working to resolve the issue as soon as possible.

    • investigating · Oct 23, 2026, 08:12 PM UTC

      Thank you for your patience while we continue to investigate the issue. Our team is committed to resolving the issue as soon as possible, although the resolution is taking more time than anticipated.

    • investigating · Oct 23, 2026, 09:22 PM UTC

      We are still investigating the issue and are committed to resolving it. We will update the status page when we have more information.

    • monitoring · Oct 23, 2026, 10:25 PM UTC

      Our engineering team has identified and resolved the underlying issue affecting audit log processing. Newly generated audit logs are now being processed normally and are available for download. We are continuing to recover audit logs generated during the affected period and will provide further updates as recovery progresses.

    Latest: Our engineering team has identified and resolved the underlying issue affecting audit log processing. Newly generated audit logs are now being processed normally and are available …

  2. Issues observed in creating and opening Segment Maps, Tasks, and Journeys
    Resolved 1h 20m
    Started Oct 12, 2026, 10:56 AM UTC · Resolved Oct 12, 2026, 12:16 PM UTC
    Accessing the User InterfaceOptimization Input Data and Scenarios — AsiaOptimization Input Data and Scenarios — MumbaiOptimization Input Data and Scenarios — Australia
    Timeline · 2 updates
    • investigating · Oct 12, 2026, 10:56 AM UTC

      Our engineering team is currently investigating an issue impacting the creation of new Segment Maps, Tasks, and Journeys. Opening of existing Segment Maps, Tasks, and Journeys is also affected.

    • monitoring · Oct 12, 2026, 11:46 AM UTC

      Fix has been deployed for the issue, and functionality has been restored. We are actively monitoring the environment at this time.

    Latest: Fix has been deployed for the issue, and functionality has been restored. We are actively monitoring the environment at this time.

  3. Degraded Event Ingestion in All Regions
    Resolved 1h 39m
    Started Sep 23, 2026, 01:36 AM UTC · Resolved Sep 23, 2026, 03:15 AM UTC
    Web and Mobile App Data CollectionInjecting and Receiving Events Through the API GatewayDelivery of Web and Mobile Spot ContentOptimization Input Data and Scenarios — North AmericaOptimization Input Data and Scenarios — EuropeOptimization Input Data and Scenarios — AsiaOptimization Input Data and Scenarios — MumbaiOptimization Input Data and Scenarios — Australia
    Timeline · 3 updates
    • identified · Sep 23, 2026, 01:36 AM UTC

      We have identified degraded event ingestion in the EUW region. Our engineers are working to restore normal operation as soon as possible.

    • identified · Sep 23, 2026, 02:42 AM UTC

      Our team is working to resolve the issue as soon as possible.

    • monitoring · Sep 23, 2026, 02:59 AM UTC

      A fix has been applied and we are currently monitoring.

    Latest: A fix has been applied and we are currently monitoring.

  4. PLAN metadata is currently not being generated for download.
    Resolved 7h 23m
    Started Sep 11, 2026, 02:07 PM UTC · Resolved Sep 11, 2026, 09:30 PM UTC
    Download of UDMOptimization Input Data and Scenarios — North AmericaOptimization Input Data and Scenarios — EuropeOptimization Input Data and Scenarios — AsiaOptimization Input Data and Scenarios — MumbaiOptimization Input Data and Scenarios — Australia
    Timeline · 7 updates
    • identified · Sep 11, 2026, 02:07 PM UTC

      PLAN metadata is currently not being generated for download.

    • identified · Sep 11, 2026, 03:12 PM UTC

      Our team is working to resolve the issue as soon as possible.

    • identified · Sep 11, 2026, 04:22 PM UTC

      Thank you for your patience while we continue to investigate the issue. Our team is committed to resolving the issue as soon as possible, although the resolution is taking more time than anticipated.

    • identified · Sep 11, 2026, 05:32 PM UTC

      We are still investigating the issue and are committed to resolving it. We will update the status page when we have more information.

    • identified · Sep 11, 2026, 06:42 PM UTC

      We are still investigating the issue and are committed to resolving it. We will update the status page when we have more information.

    • identified · Sep 11, 2026, 07:52 PM UTC

      We are still investigating the issue and are committed to resolving it. We will update the status page when we have more information.

    • monitoring · Sep 11, 2026, 08:51 PM UTC

      Fix was applied and we are currently monitoring.

    Latest: Fix was applied and we are currently monitoring.

  5. Download Jobs Failing
    Resolved 4h 4m
    Started Sep 01, 2026, 06:05 PM UTC · Resolved Sep 01, 2026, 10:10 PM UTC
    Download of UDMOptimization Input Data and Scenarios — North AmericaOptimization Input Data and Scenarios — EuropeOptimization Input Data and Scenarios — AsiaOptimization Input Data and Scenarios — MumbaiOptimization Input Data and Scenarios — Australia
    Timeline · 5 updates
    • investigating · Sep 01, 2026, 06:05 PM UTC

      We have observed issues with downloading UDM/CDM data. Engineers are investigating and will provide an update soon.

    • investigating · Sep 01, 2026, 07:12 PM UTC

      Our team is working to resolve the issue as soon as possible.

    • identified · Sep 01, 2026, 08:17 PM UTC

      We are investigating issues with downloading UDM/CDM data. Download failures are seen for users using the SAS Client. Our engineers are actively investigating the issue and will provide an update as soon as it becomes available.

    • identified · Sep 01, 2026, 09:02 PM UTC

      Our engineers have identified the issue and are currently working on a fix.

    • monitoring · Sep 01, 2026, 09:41 PM UTC

      A fix has been applied and we are currently monitoring.

    Latest: A fix has been applied and we are currently monitoring.

See the full SAS Software outage history

2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse SAS Software outage history →

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Incident record

Since April 2026 · Status.io · 126 components checked every 5 minutes
11incidents recorded
11last 12 months
7last 90 days
17 hourstypical duration, 12 months

The longest incident in the last year, Delays in Audit Log Processing on October 23, 2026, ran for 6 days. 30 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Optimization Input Data and Scenarios — Asia8
  • Optimization Input Data and Scenarios — Australia8
  • Optimization Input Data and Scenarios — Europe8
  • Optimization Input Data and Scenarios — Mumbai8
  • Optimization Input Data and Scenarios — North America8

Latest incidents

  • Delays in Audit Log Processing October 23, 2026 · 6 days · degraded service

    Our engineering team is currently investigating an issue causing delays in audit log processing. Customers downloading audit logs may experience delays in…

  • Issues observed in creating and opening Segment Maps, Tasks, and Journeys October 12, 2026 · 80 minutes · degraded service

    Our engineering team is currently investigating an issue impacting the creation of new Segment Maps, Tasks, and Journeys. Opening of existing Segment Maps…

  • Degraded Event Ingestion in All Regions September 23, 2026 · 99 minutes · degraded service

    We have identified degraded event ingestion in the EUW region. Our engineers are working to restore normal operation as soon as possible.

Outage history

Past 90 days · 7 incidents View full outage history →