SAS Software incident

Degraded Event Ingestion - Europe Region

Ongoing since 04:23 PM UTC, affecting Web and Mobile App Data Collection and Web and Mobile App Data Collection (Web and Mobile App Data Collection — Europe) and 1 more.

monitoring Nov 09, 2026, 04:27 PM UTC

The issue was identified and fix applied. Currently monitoring the environment.

Started
Nov 09, 2026, 04:23 PM UTC
Resolved
Ongoing
Duration
● 24m
Detected by Pingoru
Nov 09, 2026, 04:23 PM UTC

Affected components

Web and Mobile App Data CollectionWeb and Mobile App Data Collection (Web and Mobile App Data Collection — Europe)Injecting and Receiving Events Through the API GatewayInjecting and Receiving Events Through the API Gateway (Injecting and Receiving Events Through the API Gateway — Europe)

Update timeline

  1. investigating Nov 09, 2026, 04:23 PM UTC

    We have identified degraded event ingestion in Europe region. Our engineers are actively working to restore normal operation as soon as possible.

  2. monitoring Nov 09, 2026, 04:27 PM UTC

    The issue was identified and fix applied. Currently monitoring the environment.

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