Samsara incident

SMS and WhatsApp Notifications failing to send

Resolved after 3 hours 13 minutes, affecting Alerts, on October 20, 2025.

investigating Oct 20, 2025, 09:47 AM UTC

We would be unable to receive calls during this period so we would highly recommend to email any issues to the support team, alternatively you can also create a ticket!

Started
Oct 20, 2025, 07:54 AM UTC
Resolved
Oct 20, 2025, 11:07 AM UTC
Duration
3h 13m
Detected by Pingoru
Oct 20, 2025, 07:54 AM UTC

Affected components

Alerts

Update timeline

  1. investigating Oct 20, 2025, 07:54 AM UTC

    We are currently investigating an issue that is impacting our third party providers ability to send SMS and WhatsApp notifications for our customers.

  2. investigating Oct 20, 2025, 09:47 AM UTC

    We would be unable to receive calls during this period so we would highly recommend to email any issues to the support team, alternatively you can also create a ticket!

  3. resolved Oct 20, 2025, 11:07 AM UTC

    This incident has been resolved.

Your product runs on more than Samsara

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →