Resolved after 3 hours 13 minutes, affecting Alerts, on October 20, 2025.
We would be unable to receive calls during this period so we would highly recommend to email any issues to the support team, alternatively you can also create a ticket!
Affected components
Alerts
Update timeline
- investigating Oct 20, 2025, 07:54 AM UTC
We are currently investigating an issue that is impacting our third party providers ability to send SMS and WhatsApp notifications for our customers.
- investigating Oct 20, 2025, 09:47 AM UTC
We would be unable to receive calls during this period so we would highly recommend to email any issues to the support team, alternatively you can also create a ticket!
- resolved Oct 20, 2025, 11:07 AM UTC
This incident has been resolved.
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