Samsara incident

US Short Haul Air Mile Exemption disabled for some customers

Major Resolved View vendor source →

Samsara experienced a major incident on October 13, 2025 affecting US Cloud Dashboard and HOS / Compliance, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2025, 04:37 PM UTC
Resolved
Oct 13, 2025, 06:08 PM UTC
Duration
1h 31m
Detected by Pingoru
Oct 13, 2025, 04:37 PM UTC

Affected components

US Cloud DashboardHOS / Compliance

Update timeline

  1. investigating Oct 13, 2025, 04:37 PM UTC

    We are currently investigating an issue that is impacting the US Short Haul Air Mile Exemption enablement for some customers.

  2. resolved Oct 13, 2025, 06:08 PM UTC

    We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.