Samsara Outage History

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There were 9 Samsara outages since February 23, 2026 totaling 47h 24m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.samsarastatus.com

Major May 1, 2026

Samsara Cloud - Users receiving errors when attempting to activate or deactivate gateways

Detected by Pingoru
May 01, 2026, 07:09 PM UTC
Resolved
May 01, 2026, 08:12 PM UTC
Duration
1h 2m
Affected: US Cloud Dashboard
Timeline · 2 updates
  1. investigating May 01, 2026, 07:09 PM UTC

    We are currently experiencing an issue where users are receiving errors when attempting to activate or deactivate gateways. Our engineering team is actively investigating and working to resolve this as quickly as possible.

  2. resolved May 01, 2026, 08:12 PM UTC

    We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.

Read the full incident report →

Critical April 29, 2026

Samsara US API - Degraded API Request Rate Success in US Cloud

Detected by Pingoru
Apr 29, 2026, 04:20 PM UTC
Resolved
Apr 29, 2026, 07:42 PM UTC
Duration
3h 21m
Affected: Apps / Integrations / APIs
Timeline · 5 updates
  1. investigating Apr 29, 2026, 04:20 PM UTC

    We are currently experiencing an issue where the success rate for API requests made in the US cloud is degraded. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/

  2. investigating Apr 29, 2026, 05:06 PM UTC

    Our engineering team is investigating a reduction in API request success rates affecting some U.S.-based organizations, which may impact API traffic. As a result, users may encounter 4xx errors in certain API requests. This issue may also affect API integrations and portions of Webstore functionality.

  3. identified Apr 29, 2026, 06:00 PM UTC

    Our engineering team has scaled up our API services and made service configuration changes to help mitigate this issue. We've seen a decrease in 4xx error count but are continuing to investigate ongoing errors that are being reported.

  4. monitoring Apr 29, 2026, 07:11 PM UTC

    Our engineering team has made API service changes to mitigate the issue and is now monitoring to confirm performance is back to normal.

  5. resolved Apr 29, 2026, 07:42 PM UTC

    Our R&D team identified that one of our network protection systems incorrectly classified some legitimate traffic as potentially harmful, which led to unintended impacts on API traffic for some U.S.-based organizations. We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.

Read the full incident report →

Major April 10, 2026

EU Cloud Dashboard, Mobile App, and API disruption

Detected by Pingoru
Apr 10, 2026, 05:18 AM UTC
Resolved
Apr 10, 2026, 05:57 AM UTC
Duration
39m
Affected: European Cloud DashboardApps / Integrations / APIs
Timeline · 2 updates
  1. investigating Apr 10, 2026, 05:18 AM UTC

    We are currently investigating an issue causing a drop in Dashboard page availability, delays in page loading, and API disruptions.

  2. resolved Apr 10, 2026, 05:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 8, 2026

Devices page crashes and returns error

Detected by Pingoru
Apr 08, 2026, 07:21 AM UTC
Resolved
Apr 08, 2026, 03:35 PM UTC
Duration
8h 13m
Affected: US Cloud DashboardEuropean Cloud DashboardCanada Cloud Dashboard
Timeline · 6 updates
  1. investigating Apr 08, 2026, 07:21 AM UTC

    We're currently investigating an issue where the Devices page within the Dashboard Settings fails to load, returning a "We're sorry, an error occurred" message.

  2. investigating Apr 08, 2026, 07:21 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 08, 2026, 09:19 AM UTC

    The issue affecting the Devices page within the Dashboard Settings is still ongoing for some customers. Our engineering team remains actively engaged.

  4. investigating Apr 08, 2026, 11:52 AM UTC

    Engineering has identified the root cause and is actively working to resolve the issue.

  5. identified Apr 08, 2026, 02:22 PM UTC

    Engineering has identified the root cause and mitigated the issue for some regions. We are still actively working to fully resolve it for all affected customers.

  6. resolved Apr 08, 2026, 03:35 PM UTC

    We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.

Read the full incident report →

Major March 26, 2026

EU Cloud Dashboard Time Out

Detected by Pingoru
Mar 26, 2026, 04:21 AM UTC
Resolved
Mar 26, 2026, 07:38 AM UTC
Duration
3h 16m
Affected: European Cloud Dashboard
Timeline · 4 updates
  1. investigating Mar 26, 2026, 04:21 AM UTC

    We are currently investigating an issue where some customers in the EU region may experience intermittent Dashboard timeouts. Our engineering team is actively working to identify the root cause and implement a fix. We apologize for the disruption and will provide updates as more information becomes available.

  2. identified Mar 26, 2026, 06:48 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 26, 2026, 06:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 26, 2026, 07:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 25, 2026

EU Cloud – Enterprise Dashboard Overview Page Loading Issues

Detected by Pingoru
Mar 25, 2026, 09:53 AM UTC
Resolved
Mar 25, 2026, 12:53 PM UTC
Duration
3h
Affected: European Cloud Dashboard
Timeline · 3 updates
  1. investigating Mar 25, 2026, 09:53 AM UTC

    We are currently investigating an issue where Enterprise customers in the EU are unable to load the Overview Page in their dashboard. Our engineering team is actively working to resolve this as quickly as possible. We apologise for any impact this may have on your operations.

  2. identified Mar 25, 2026, 11:48 AM UTC

    Engineering has identified the root cause and is actively working to resolve the issue.

  3. resolved Mar 25, 2026, 12:53 PM UTC

    We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.

Read the full incident report →

Major March 11, 2026

Samsara dashboard overview page does not update the Vehicle Gateway Connection status in real time.

Detected by Pingoru
Mar 11, 2026, 01:27 PM UTC
Resolved
Mar 11, 2026, 06:09 PM UTC
Duration
4h 41m
Affected: GPS / Location / Map
Timeline · 4 updates
  1. investigating Mar 11, 2026, 01:27 PM UTC

    We are currently investigating an issue where the Samsara Dashboard Overview page fails to refresh the Vehicle Gateway status in real time, even when the Vehicle is in motion. Our Engineering team is diligently working to determine the underlying cause and to restore the functionality.

  2. investigating Mar 11, 2026, 02:08 PM UTC

    Our engineering team is diligently working on this issue to ensure full access is restored. No data loss is anticipated as a result of this incident.

  3. monitoring Mar 11, 2026, 02:32 PM UTC

    A solution has been put in place, and we are now observing the situation regarding this issue. We have confirmed that the data backlogs are beginning to clear, and the majority of vehicles are once again displaying accurate, current statuses on the dashboard.

  4. resolved Mar 11, 2026, 06:09 PM UTC

    The problem impacting the real-time connection status of the Vehicle Gateway in the Dashboard has been fixed. Throughout this incident, all data was gathered and should now be accurately displayed in your systems. We thank you for your patience and cooperation as our team addressed this issue.

Read the full incident report →

Minor March 6, 2026

Safety Features Not Visible for Tag-scoped Admins

Detected by Pingoru
Mar 06, 2026, 03:23 PM UTC
Resolved
Mar 06, 2026, 05:05 PM UTC
Duration
1h 41m
Affected: Safety / Cameras
Timeline · 3 updates
  1. investigating Mar 06, 2026, 03:23 PM UTC

    We are currently investigating an issue where admins using custom roles with tag-scoped permissions are unable to access the Safety Inbox, Safety tab, and other safety-related areas in the UI. Our team is actively working to identify the root cause and restore expected access.

  2. investigating Mar 06, 2026, 04:36 PM UTC

    We are actively working to restore full access to all safety features. As a temporary workaround, impacted users can retrieve videos from a vehicle’s trip timeline by selecting “Retrieve Video.

  3. resolved Mar 06, 2026, 05:05 PM UTC

    The issue affecting access to the safety-related areas in the UI for tag-scoped admin permissions has been resolved. Full access to all safety features has been restored. We appreciate your patience while our team worked to resolve this issue.

Read the full incident report →

Critical February 23, 2026

Cloud Dashboard Availability

Detected by Pingoru
Feb 23, 2026, 07:39 PM UTC
Resolved
Feb 24, 2026, 05:07 PM UTC
Duration
21h 27m
Affected: US Cloud DashboardEuropean Cloud DashboardCanada Cloud DashboardApps / Integrations / APIs
Timeline · 12 updates
  1. investigating Feb 23, 2026, 07:39 PM UTC

    We are currently investigating this issue

  2. investigating Feb 23, 2026, 07:39 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 23, 2026, 08:42 PM UTC

    Our engineering team has identified the cause for availability issues in Samsara Cloud, and recovery efforts are now underway. We’ll continue to provide updates as progress is made.

  4. identified Feb 23, 2026, 08:50 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Feb 23, 2026, 09:06 PM UTC

    We are currently in the active recovery phase. Some users may experience intermittent issues accessing the cloud dashboard. If this occurs, please refresh the page and try again. We expect full service restoration within the next few minutes. We appreciate your patience and will share further updates as needed.

  6. identified Feb 23, 2026, 09:24 PM UTC

    We are currently in the active recovery phase: -Customers in the US should now see full recovery. -Services in Canada and the EU are stabilizing. Some customers in Canada and the EU may continue to experience intermittent issues accessing the cloud dashboard. If this occurs, please refresh the page and try again. We expect full service restoration soon. Thank you for your patience. We will provide additional updates as needed.

  7. identified Feb 24, 2026, 02:33 AM UTC

    We are still in the active recovery phase: -Customers in the US should now see full recovery. -Services in Canada and the EU are stabilizing. Customers in Canada and the EU may continue to experience intermittent issues accessing the cloud dashboard. If this occurs, please refresh the page and try again. We expect full service restoration soon. Thank you for your patience. We will provide additional updates as needed.

  8. identified Feb 24, 2026, 04:42 AM UTC

    We are still in the active recovery phase: -Customers in the US should now see full recovery. -Services in Canada and the EU are stabilizing. Customers in Canada and the EU may continue to experience intermittent issues accessing the cloud dashboard. If this occurs, please refresh the page and try again. We expect full service restoration soon. Thank you for your patience. We will provide additional updates as needed.

  9. identified Feb 24, 2026, 09:12 AM UTC

    We are still in the active recovery phase: -Customers in the US should now see full recovery. -Services in Canada and the EU are stabilizing. Customers in Canada and the EU may continue to experience intermittent issues accessing the cloud dashboard. If this occurs, please refresh the page and try again. We expect full service restoration soon. Thank you for your patience. We will provide additional updates as needed.

  10. monitoring Feb 24, 2026, 09:57 AM UTC

    We are now in the monitoring phase: - Customers in the US and Canada should see full service restoration. - Services in the EU have significantly improved and continue to trend toward full recovery. Mobile sign-in and SSO login are functioning normally. Error rates have decreased, and overall system stability has returned to expected levels. We will continue to monitor closely to ensure stability and will provide additional updates if needed. Thank you for your continued patience.

  11. monitoring Feb 24, 2026, 02:46 PM UTC

    We are seeing continued improvement and overall system health has returned to expected levels across most regions. - Customers in the US and Canada continue to experience full service availability. - Services in the EU are performing reliably and continue to improve toward full restoration. We will remain in monitoring to ensure sustained stability and will provide additional updates if needed. Thank you again for your patience.

  12. resolved Feb 24, 2026, 05:07 PM UTC

    This incident has been fully resolved. All services across the US, Canada, and the EU are operating normally. System availability and performance have returned to expected levels. We will continue to review this incident internally and take any necessary follow-up actions to help prevent similar issues in the future. Thank you for your patience while we worked to restore full service.

Read the full incident report →

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