Samsara incident

Loss of device connectivity to the Samsara Cloud in the EU Region

Major Resolved View vendor source →

Samsara experienced a major incident on November 25, 2025 affecting GPS / Location / Map and Safety / Cameras, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 08:08 AM UTC
Resolved
Nov 25, 2025, 09:41 AM UTC
Duration
1h 33m
Detected by Pingoru
Nov 25, 2025, 08:08 AM UTC

Affected components

GPS / Location / MapSafety / Cameras

Update timeline

  1. identified Nov 25, 2025, 08:08 AM UTC

    We have recognized a problem that is impacting device connectivity to the Samsara Cloud in the EU Region. We sincerely apologize for any disruption this may be causing to your operations. Our engineering team is currently investigating the issue and is dedicated to resolving it as swiftly as possible.

  2. identified Nov 25, 2025, 08:56 AM UTC

    We are actively collaborating with our engineering team to address this issue and ensure the page remains updated.

  3. monitoring Nov 25, 2025, 09:28 AM UTC

    A fix has been implemented and we are monitoring the status.

  4. resolved Nov 25, 2025, 09:41 AM UTC

    This incident has been resolved. Thank you so much for your patience and Co-Operation!