Salsify incident

Walmart Marketplace Channel Requirements Update

Salsify is currently experiencing a minor incident affecting Walmart, which began 7h ago. The vendor's full update timeline is below.

Started
Sep 16, 2026, 10:45 AM UTC
Resolved
Ongoing
Duration
● 7h 18m
Detected by Pingoru
Sep 16, 2026, 10:45 AM UTC

Affected components

Walmart

Update timeline

  1. identified Sep 16, 2026, 10:45 AM UTC

    Salsify has identified an issue affecting the Walmart Marketplace channel connection following recent requirement updates by the retailer. Due to temporary delays in obtaining corrected/updated schema templates directly from Walmart, publish requests may result in increased blocking feedback or failed submissions for specific product types. Salsify teams are actively working with Walmart to review the issues found within the latest schema templates. In the interim, impacted users can leverage a Custom Readiness Report to map their Salsify data to Walmart Marketplace requirements and export product content from Salsify to publish directly within the Walmart Marketplace portal or manage impacted products directly in Walmart Marketplace's portal. We will provide our next update as soon as communication with Walmart Marketplace progresses. If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.