Salsify incident

Delay in Kroger publications

Notice Resolved View vendor source →

Salsify experienced a notice incident on September 21, 2026, lasting 5h 39m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 05:17 PM UTC
Resolved
Sep 21, 2026, 10:56 PM UTC
Duration
5h 39m
Detected by Pingoru
Sep 21, 2026, 05:17 PM UTC

Update timeline

  1. investigating Sep 21, 2026, 05:17 PM UTC

    We're aware of a delay in all Kroger publications. We are working to understand the root cause and we don't currently have an estimated timeline for resolution. Please reach out to Customer Support at https://support.com/ for any questions regarding this subject.

  2. investigating Sep 21, 2026, 05:20 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 21, 2026, 10:56 PM UTC

    The issue impacting Kroger publications has been resolved. Publications impacted by this issue will be completed, and feedback (if any) will be returned to your channel. There is no need to republish unless identifiable feedback was returned to your channel.