SailPoint incident

Identity Security Cloud is currently experiencing a service disruption

Ongoing since 08:48 PM UTC, affecting N. Virginia us-east-1 and N. Virginia us-east-1.

monitoring Nov 10, 2026, 09:27 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 10, 2026, 08:48 PM UTC
Resolved
Ongoing
Duration
● 59m
Detected by Pingoru
Nov 10, 2026, 08:48 PM UTC

Affected components

N. Virginia us-east-1N. Virginia us-east-1

Update timeline

  1. investigating Nov 10, 2026, 08:48 PM UTC

    SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers where identities are delayed in being refreshed. We are working on addressing the service disruption.

  2. monitoring Nov 10, 2026, 09:27 PM UTC

    A fix has been implemented and we are monitoring the results.

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