SailPoint incident

Staging - Access Requests are delayed in processing

Ongoing since 08:20 PM UTC, affecting N. Virginia us-east-1 and Oregon us-west-2.

monitoring Nov 03, 2026, 10:03 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 03, 2026, 08:20 PM UTC
Resolved
Ongoing
Duration
● 3h 39m
Detected by Pingoru
Nov 03, 2026, 08:20 PM UTC

Affected components

N. Virginia us-east-1Oregon us-west-2

Update timeline

  1. investigating Nov 03, 2026, 08:20 PM UTC

    We are currently investigating an issue in our staging environment where Access Requests are successfully submitted, but are delayed in processing.

  2. identified Nov 03, 2026, 09:35 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 03, 2026, 10:03 PM UTC

    A fix has been implemented and we are monitoring the results.

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