SailPoint incident

NERM is currently experiencing a service disruption.

Resolved after 54 minutes, on October 27, 2026.

monitoring Oct 27, 2026, 01:28 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 27, 2026, 12:46 AM UTC
Resolved
Oct 27, 2026, 01:40 AM UTC
Duration
54m
Detected by Pingoru
Oct 27, 2026, 12:46 AM UTC

Update timeline

  1. investigating Oct 27, 2026, 12:46 AM UTC

    SailPoint is investigating an issue with NERM that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution. This is affecting us-west-2 region.

  2. monitoring Oct 27, 2026, 01:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 27, 2026, 01:40 AM UTC

    This incident has been resolved.

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