Is SAFEQ down?
Last checked 7m agoNo incidents right now.
SAFEQ is operational right now. Last checked 7m ago; the most recent incident resolved 3d ago.
Real-time SAFEQ status, recent outages, and incident history — pulled directly from SAFEQ's official status page at https://status.ysoft.cloud every 5 minutes. Pingoru tracks 138 SAFEQ services and has captured 49 incidents in the last 90 days (99.45% uptime). Get email, Slack, Discord, or webhook alerts the moment SAFEQ reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Scanning
Timeline · 3 updates
- investigating · Jul 14, 2026, 09:00 AM UTC
We're investigating alerts indicating possible degradation of the SMTP server in DE. This may affect Scan to Email and email notifications. We will keep you informed as soon as we know more. Updates will follow on this channel.
- monitoring · Jul 14, 2026, 09:56 AM UTC
We have implemented a fix for this issue, and are monitoring. We will update further on this channel.
- resolved · Jul 16, 2026, 11:37 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- HPPrintingKonica MinoltaScanningRicohAuthenticationWeb PortalXeroxMobileSharp
Timeline · 4 updates
- identified · Jul 08, 2026, 12:45 AM UTC
We are experiencing degraded performance affecting print and scan services in the Sydney region. Some users may notice slow or delayed print and scan jobs. We have identified the cause as resource exhaustion on backend infrastructure and are performing remediation, including service restarts on affected nodes. Users will experience brief interruptions while this completes.
- identified · Jul 08, 2026, 01:34 AM UTC
We are continuing to work on a fix for this incident.
- monitoring · Jul 08, 2026, 01:42 AM UTC
We implemented a fix and are currently monitoring the result.
- resolved · Jul 08, 2026, 02:00 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Scanning
Timeline · 4 updates
- investigating · Jun 27, 2026, 11:19 AM UTC
We are currently investigating issues with SMTP in our OTC datacentre
- identified · Jun 27, 2026, 12:18 PM UTC
We have identified the issue is with the Opentelekom Cloud SMTP service. We are waiting for a response from support. As a workaround you can still download your scan jobs from the web UI.
- monitoring · Jun 27, 2026, 12:55 PM UTC
SMTP service appears to be restored, our monitoring probes are now successful for the past 30 mins. We will continue to monitor the situation
- resolved · Jun 27, 2026, 04:32 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Edge / Gateways
Timeline · 6 updates
- investigating · Jun 26, 2026, 08:31 AM UTC
We are currently investigating potential Gateway connectivity issues.
- identified · Jun 26, 2026, 08:41 AM UTC
We have identified the issue and are rolling out a mitigation actions. Some clients may experience reconnection (no further impact expected).
- identified · Jun 26, 2026, 08:59 AM UTC
We are continuing to work on mitigation actions.
- identified · Jun 26, 2026, 09:17 AM UTC
Mitigation continues, we see majority of Gateways already reconnected.
- monitoring · Jun 26, 2026, 09:33 AM UTC
All mitigation actions were carried out and we are currently monitoring the situation.
- resolved · Jun 26, 2026, 09:59 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Authentication
Timeline · 3 updates
- investigating · Jun 25, 2026, 06:49 PM UTC
We are currently investigating reports of inability to login in the US datacenter. Updates will follow.
- monitoring · Jun 25, 2026, 07:01 PM UTC
The services were recovered, monitoring.
- resolved · Jun 25, 2026, 07:18 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full SAFEQ outage history
4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse SAFEQ outage history →Or sign up free to get alerts when SAFEQ breaks · 10 free monitors · No credit card
- Started Jul 14, 2026, 09:00 AM UTC · Resolved Jul 16, 2026, 11:37 AM UTC · 2d 2h
- Started Jul 08, 2026, 12:45 AM UTC · Resolved Jul 08, 2026, 02:00 AM UTC · 1h 14m
- Started Jun 27, 2026, 11:19 AM UTC · Resolved Jun 27, 2026, 04:32 PM UTC · 5h 12m
- Started Jun 26, 2026, 08:31 AM UTC · Resolved Jun 26, 2026, 09:59 AM UTC · 1h 28m
- Started Jun 25, 2026, 06:49 PM UTC · Resolved Jun 25, 2026, 07:18 PM UTC · 29m
- Started Jun 23, 2026, 03:22 PM UTC · Resolved Jun 23, 2026, 03:45 PM UTC · 22m
- Started Jun 02, 2026, 02:37 PM UTC · Resolved Jun 03, 2026, 01:31 PM UTC · 22h 53m
- Started May 27, 2026, 09:49 AM UTC · Resolved May 27, 2026, 10:09 AM UTC · 20m