Is SAFEQ down?

Last checked 7m ago
Current status
SAFEQ is up

No incidents right now.

Official status page: https://status.ysoft.cloud · Polled every 5 minutes · 138 components tracked

SAFEQ is operational right now. Last checked 7m ago; the most recent incident resolved 3d ago.

Real-time SAFEQ status, recent outages, and incident history — pulled directly from SAFEQ's official status page at https://status.ysoft.cloud every 5 minutes. Pingoru tracks 138 SAFEQ services and has captured 49 incidents in the last 90 days (99.45% uptime). Get email, Slack, Discord, or webhook alerts the moment SAFEQ reports a new incident — free for 5 monitors, no credit card.

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SAFEQ uptime 99.45% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 2d 2h
    Started Jul 14, 2026, 09:00 AM UTC · Resolved Jul 16, 2026, 11:37 AM UTC
    Scanning
    Timeline · 3 updates
    • investigating · Jul 14, 2026, 09:00 AM UTC

      We're investigating alerts indicating possible degradation of the SMTP server in DE. This may affect Scan to Email and email notifications. We will keep you informed as soon as we know more. Updates will follow on this channel.

    • monitoring · Jul 14, 2026, 09:56 AM UTC

      We have implemented a fix for this issue, and are monitoring. We will update further on this channel.

    • resolved · Jul 16, 2026, 11:37 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1h 14m
    Started Jul 08, 2026, 12:45 AM UTC · Resolved Jul 08, 2026, 02:00 AM UTC
    HPPrintingKonica MinoltaScanningRicohAuthenticationWeb PortalXeroxMobileSharp
    Timeline · 4 updates
    • identified · Jul 08, 2026, 12:45 AM UTC

      We are experiencing degraded performance affecting print and scan services in the Sydney region. Some users may notice slow or delayed print and scan jobs. We have identified the cause as resource exhaustion on backend infrastructure and are performing remediation, including service restarts on affected nodes. Users will experience brief interruptions while this completes.

    • identified · Jul 08, 2026, 01:34 AM UTC

      We are continuing to work on a fix for this incident.

    • monitoring · Jul 08, 2026, 01:42 AM UTC

      We implemented a fix and are currently monitoring the result.

    • resolved · Jul 08, 2026, 02:00 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 5h 12m
    Started Jun 27, 2026, 11:19 AM UTC · Resolved Jun 27, 2026, 04:32 PM UTC
    Scanning
    Timeline · 4 updates
    • investigating · Jun 27, 2026, 11:19 AM UTC

      We are currently investigating issues with SMTP in our OTC datacentre

    • identified · Jun 27, 2026, 12:18 PM UTC

      We have identified the issue is with the Opentelekom Cloud SMTP service. We are waiting for a response from support. As a workaround you can still download your scan jobs from the web UI.

    • monitoring · Jun 27, 2026, 12:55 PM UTC

      SMTP service appears to be restored, our monitoring probes are now successful for the past 30 mins. We will continue to monitor the situation

    • resolved · Jun 27, 2026, 04:32 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 1h 28m
    Started Jun 26, 2026, 08:31 AM UTC · Resolved Jun 26, 2026, 09:59 AM UTC
    Edge / Gateways
    Timeline · 6 updates
    • investigating · Jun 26, 2026, 08:31 AM UTC

      We are currently investigating potential Gateway connectivity issues.

    • identified · Jun 26, 2026, 08:41 AM UTC

      We have identified the issue and are rolling out a mitigation actions. Some clients may experience reconnection (no further impact expected).

    • identified · Jun 26, 2026, 08:59 AM UTC

      We are continuing to work on mitigation actions.

    • identified · Jun 26, 2026, 09:17 AM UTC

      Mitigation continues, we see majority of Gateways already reconnected.

    • monitoring · Jun 26, 2026, 09:33 AM UTC

      All mitigation actions were carried out and we are currently monitoring the situation.

    • resolved · Jun 26, 2026, 09:59 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 29m
    Started Jun 25, 2026, 06:49 PM UTC · Resolved Jun 25, 2026, 07:18 PM UTC
    Authentication
    Timeline · 3 updates
    • investigating · Jun 25, 2026, 06:49 PM UTC

      We are currently investigating reports of inability to login in the US datacenter. Updates will follow.

    • monitoring · Jun 25, 2026, 07:01 PM UTC

      The services were recovered, monitoring.

    • resolved · Jun 25, 2026, 07:18 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full SAFEQ outage history

4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse SAFEQ outage history →

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Outage history

Past 90 days · 9 incidents View full outage history →