Is SAFEQ down?

Last checked 8m ago
Current status
SAFEQ is up

No incidents right now.

Official status page: https://status.ysoft.cloud · Polled every 5 minutes · 129 components tracked

SAFEQ is operational right now. Last checked 8m ago; the most recent incident resolved 43 min ago.

Real-time SAFEQ status, recent outages, and incident history — pulled directly from SAFEQ's official status page at https://status.ysoft.cloud every 5 minutes. Pingoru tracks 129 SAFEQ services and has captured 28 incidents in the last 90 days (99.62% uptime). Get email, Slack, Discord, or webhook alerts the moment SAFEQ reports a new incident — free for 5 monitors, no credit card.

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SAFEQ uptime 99.62% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 22h 53m
    Started Jun 02, 2026, 02:37 PM UTC · Resolved Jun 03, 2026, 01:31 PM UTC
    HPPrintingKonica MinoltaScanningAuthenticationRicohXeroxWeb PortalSharpMobile
    Timeline · 9 updates
    • identified · Jun 02, 2026, 02:37 PM UTC

      Some scan jobs may fail or take longer to process than expected. Our team has identified limited processing capacity as the cause and is working with the infrastructure provider to increase available resources. We are monitoring the situation closely and will provide updates as soon as more information becomes available.

    • monitoring · Jun 03, 2026, 08:00 AM UTC

      We have taken steps to address the capacity limitations and are continuing to monitor the system to ensure stability. We will provide further updates if necessary.

    • investigating · Jun 03, 2026, 11:36 AM UTC

      We are receiving alerts indicating that printing and scanning is impacted in the whole datacenter. The team is investigating, updates will come.

    • identified · Jun 03, 2026, 11:46 AM UTC

      We see all OTC datacenters impacted, contacting the infrastructure provider support.

    • identified · Jun 03, 2026, 12:14 PM UTC

      We are continuing to work on a fix for this incident, updating the underlying infrastructure, the system shall be getting online in next couple of minutes.

    • identified · Jun 03, 2026, 12:29 PM UTC

      We still keep seeing an unusual amount of load on the underlying infrastructure. We are continuing to work on a fix for this incident.

    • identified · Jun 03, 2026, 12:55 PM UTC

      We are continuing to work on a fix for this incident. At this moment all services seems to be running and accepting connections. PC Clients and MFPs shall start recovering.

    • monitoring · Jun 03, 2026, 01:21 PM UTC

      We implemented an update of the underlying infrastructure and are currently monitoring the result. The users shall be able to print and scan again.

    • resolved · Jun 03, 2026, 01:31 PM UTC

      This incident has been resolved. We keep monitoring for some time until officially closing the incident. We will follow with post mortem as soon as we understand the reasons of the failure.

    Latest: This incident has been resolved. We keep monitoring for some time until officially closing the incident. We will follow with post mortem as soon as we understand the reasons of the…

  2. Resolved 20m
    Started May 27, 2026, 09:49 AM UTC · Resolved May 27, 2026, 10:09 AM UTC
    HPKonica MinoltaScanningRicohXeroxWeb PortalSharpFujiFilm
    Timeline · 2 updates
    • investigating · May 27, 2026, 09:49 AM UTC

      We are currently investigating an issue where emails are not being sent from our DE data center using the default messaging configuration. Notifications, alerts, and other outbound emails relying on this default service are affected and may be delayed or undelivered. **Who is affected:** Customers on OTC clusters using the **default messaging configuration.** **Who is not affected:** Customers who have configured their own messaging service (e.g., custom SMTP server or third-party email provider). Email delivery through your own configuration continues to operate normally. Our engineering team is actively working on a resolution. Updates will follow on this channel.

    • resolved · May 27, 2026, 10:09 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 1h 2m
    Started May 13, 2026, 07:46 AM UTC · Resolved May 13, 2026, 08:48 AM UTC
    PrintingAuthenticationWeb Portal
    Timeline · 3 updates
    • investigating · May 13, 2026, 08:14 AM UTC

      We are investigating alerts that we have received, and our UK Data Center may be degraded.

    • identified · May 13, 2026, 08:42 AM UTC

      We identified the issue in the UK Data Center. We're currently working to get this resolved as efficiently as possible.

    • resolved · May 13, 2026, 08:48 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

Outage history

Past 90 days · 3 incidents View full outage history →