SAFEQ incident

UK Data Centre: Service issues

Notice Resolved

SAFEQ experienced a notice incident on September 24, 2026 affecting UK Data Centre (Printing) and Embedded [UK] (HP) and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2026, 01:01 PM UTC
Resolved
Sep 24, 2026, 02:05 PM UTC
Duration
1h 4m
Detected by Pingoru
Sep 24, 2026, 01:01 PM UTC

Affected components

UK Data Centre (Printing)Embedded [UK] (HP)Embedded [UK] (Konica Minolta)UK Data Centre (Scanning)Embedded [UK] (Ricoh)UK Data Centre (Authentication)Embedded [UK] (Xerox)UK Data Centre (Web Portal)Embedded [UK] (Sharp)UK Data Centre

Update timeline

  1. investigating Sep 24, 2026, 01:01 PM UTC

    We are investigating alerts that we have received, and UK Data Centre may have a major outage. We will keep you informed as soon as we know more. Updates will follow on this channel.

  2. identified Sep 24, 2026, 01:11 PM UTC

    We identified the issue with the affected services in UK Data Centre. We're currently working to get this resolved as efficiently as possible.

  3. monitoring Sep 24, 2026, 01:51 PM UTC

    The service is once again operational. We are actively monitoring the situation.

  4. resolved Sep 24, 2026, 02:05 PM UTC

    This incident has been resolved.