SAFEQ incident
US Data Center: Printing and Scanning issues
Resolved after 33 minutes, affecting US Data Center (Printing) and US Data Center (Scanning), on October 7, 2026.
The service is once again operational. We are actively monitoring the situation.
Affected components
Update timeline
- investigating Oct 07, 2026, 02:35 PM UTC
We are investigating alerts that we have received, and Printing and Scanning in US Data Center may have a partial outage. We will keep you informed as soon as we know more. Updates will follow on this channel.
- identified Oct 07, 2026, 02:46 PM UTC
Services are recovering, and we are seeing continued improvement across the affected components. Our teams are monitoring the recovery closely and will continue to validate service stability. Some users may still experience intermittent issues while recovery completes. We will provide another update if there are any significant changes.
- monitoring Oct 07, 2026, 02:57 PM UTC
The service is once again operational. We are actively monitoring the situation.
- resolved Oct 07, 2026, 03:09 PM UTC
This incident has been resolved.
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