Runa Outage History

Runa partial outage · 50 active incidents View live status →

Runa had 223 outages in the last 2 years totaling 1299h 53m of downtime — averaging 9.2 incidents per month.

There were 223 Runa outages since January 6, 2026 totaling 1299h 53m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.runa.io

Minor May 22, 2026

JET DE orders are failing

Detected by Pingoru
May 22, 2026, 06:41 PM UTC
Resolved
May 22, 2026, 11:12 PM UTC
Duration
4h 30m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 22, 2026, 06:41 PM UTC

    We are currently investigating an issue causing some orders of JET DE (JET-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 22, 2026, 10:12 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 22, 2026, 11:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 22, 2026

EIS.de DE orders are failing

Detected by Pingoru
May 22, 2026, 06:05 PM UTC
Resolved
Jun 17, 2026, 07:21 AM UTC
Duration
25d 13h
Affected: Gift Processing
Timeline · 2 updates
  1. investigating May 22, 2026, 06:05 PM UTC

    We are currently investigating an issue causing some orders of EIS.de DE (EIS-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Jun 17, 2026, 07:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 22, 2026

PlayStation UK orders are failing

Detected by Pingoru
May 22, 2026, 03:21 PM UTC
Resolved
May 22, 2026, 06:22 PM UTC
Duration
3h
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 22, 2026, 03:21 PM UTC

    We are currently investigating an issue causing some orders of PlayStation UK (PLAYS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 22, 2026, 05:22 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 22, 2026, 06:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 22, 2026

Google Play UK orders are failing

Detected by Pingoru
May 22, 2026, 03:11 PM UTC
Resolved
May 22, 2026, 06:24 PM UTC
Duration
3h 13m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 22, 2026, 03:11 PM UTC

    We are currently investigating an issue causing some orders of Google Play UK (PLAY-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 22, 2026, 05:24 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 22, 2026, 06:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 22, 2026

Xbox Currency UK orders are failing

Detected by Pingoru
May 22, 2026, 03:06 PM UTC
Resolved
May 22, 2026, 06:28 PM UTC
Duration
3h 21m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 22, 2026, 03:06 PM UTC

    We are currently investigating an issue causing some orders of Xbox Currency UK (MSFT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 22, 2026, 05:28 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 22, 2026, 06:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 22, 2026

Just Eat UK orders are failing

Detected by Pingoru
May 22, 2026, 03:05 PM UTC
Resolved
May 22, 2026, 06:18 PM UTC
Duration
3h 13m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 22, 2026, 03:05 PM UTC

    We are currently investigating an issue causing some orders of Just Eat UK (JEAT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 22, 2026, 05:18 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 22, 2026, 06:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 21, 2026

Louis Motorradvertrieb DE orders are failing

Detected by Pingoru
May 21, 2026, 07:31 PM UTC
Resolved
May 22, 2026, 08:10 AM UTC
Duration
12h 39m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 21, 2026, 07:31 PM UTC

    We are currently investigating an issue causing some orders of Louis Motorradvertrieb DE (LOUMOT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 22, 2026, 07:10 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 22, 2026, 08:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 21, 2026

Hugendubel DE orders are failing

Detected by Pingoru
May 21, 2026, 07:07 PM UTC
Resolved
Jun 14, 2026, 01:35 PM UTC
Duration
23d 18h
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 21, 2026, 07:07 PM UTC

    We are currently investigating an issue causing some orders of Hugendubel DE (HUGEBL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Jun 14, 2026, 12:35 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Jun 14, 2026, 01:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 21, 2026

MANGO IT orders are failing

Detected by Pingoru
May 21, 2026, 11:35 AM UTC
Resolved
May 21, 2026, 11:40 AM UTC
Duration
5m
Affected: Gift Processing
Timeline · 2 updates
  1. investigating May 21, 2026, 11:35 AM UTC

    We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 21, 2026, 11:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 20, 2026

Foodland CA orders are failing

Detected by Pingoru
May 20, 2026, 07:56 PM UTC
Resolved
May 20, 2026, 11:44 PM UTC
Duration
3h 47m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 20, 2026, 07:56 PM UTC

    We are currently investigating an issue causing some orders of Foodland CA (FL-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 20, 2026, 10:43 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 20, 2026, 11:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 20, 2026

Xbox Game Pass Ultimate 3 Month CA orders are failing

Detected by Pingoru
May 20, 2026, 07:54 PM UTC
Resolved
May 21, 2026, 03:06 AM UTC
Duration
7h 11m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 20, 2026, 07:54 PM UTC

    We are currently investigating an issue causing some orders of Xbox Game Pass Ultimate 3 Month CA (XBXGP3-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 21, 2026, 02:06 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 21, 2026, 03:06 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 20, 2026

Walmart CA orders are failing

Detected by Pingoru
May 20, 2026, 07:50 PM UTC
Resolved
May 20, 2026, 09:57 PM UTC
Duration
2h 7m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 20, 2026, 07:50 PM UTC

    We are currently investigating an issue causing some orders of Walmart CA (WMART-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 20, 2026, 08:57 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 20, 2026, 09:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 20, 2026

Lyft CA orders are failing

Detected by Pingoru
May 20, 2026, 07:50 PM UTC
Resolved
May 22, 2026, 06:17 AM UTC
Duration
1d 10h
Affected: Gift Processing
Timeline · 2 updates
  1. investigating May 20, 2026, 07:50 PM UTC

    We are currently investigating an issue causing some orders of Lyft CA (LYFT-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 22, 2026, 06:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 20, 2026

RW & Co CA orders are failing

Detected by Pingoru
May 20, 2026, 07:47 PM UTC
Resolved
May 20, 2026, 10:38 PM UTC
Duration
2h 50m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 20, 2026, 07:47 PM UTC

    We are currently investigating an issue causing some orders of RW & Co CA (RWCO-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 20, 2026, 09:38 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 20, 2026, 10:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 20, 2026

FreshCo CA orders are failing

Detected by Pingoru
May 20, 2026, 07:39 PM UTC
Resolved
May 20, 2026, 10:21 PM UTC
Duration
2h 41m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 20, 2026, 07:39 PM UTC

    We are currently investigating an issue causing some orders of FreshCo CA (FRESH-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 20, 2026, 09:21 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 20, 2026, 10:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 20, 2026

Mastercard® Prepaid eReward Card, 12 Month Expiration CA orders are failing

Detected by Pingoru
May 20, 2026, 07:37 PM UTC
Resolved
May 20, 2026, 09:49 PM UTC
Duration
2h 12m
Affected: Gift Processing
Timeline · 4 updates
  1. investigating May 20, 2026, 07:37 PM UTC

    We are currently investigating an issue causing some orders of Mastercard® Prepaid eReward Card, 12 Month Expiration CA (MSTR12-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 20, 2026, 08:49 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 20, 2026, 09:49 PM UTC

    This incident has been resolved.

  4. resolved May 20, 2026, 09:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 20, 2026

Safeway CA orders are failing

Detected by Pingoru
May 20, 2026, 07:35 PM UTC
Resolved
May 20, 2026, 10:16 PM UTC
Duration
2h 40m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 20, 2026, 07:35 PM UTC

    We are currently investigating an issue causing some orders of Safeway CA (SWAY-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 20, 2026, 09:16 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 20, 2026, 10:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 20, 2026

Sobeys CA orders are failing

Detected by Pingoru
May 20, 2026, 07:34 PM UTC
Resolved
May 20, 2026, 10:15 PM UTC
Duration
2h 41m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 20, 2026, 07:34 PM UTC

    We are currently investigating an issue causing some orders of Sobeys CA (SOB-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 20, 2026, 09:15 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 20, 2026, 10:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 20, 2026

LUSH CA orders are failing

Detected by Pingoru
May 20, 2026, 07:33 PM UTC
Resolved
May 20, 2026, 11:16 PM UTC
Duration
3h 43m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 20, 2026, 07:33 PM UTC

    We are currently investigating an issue causing some orders of LUSH CA (LUSH-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 20, 2026, 10:16 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 20, 2026, 11:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 20, 2026

Visa® Reward Virtual Account, 6 Month Expiration CA orders are failing

Detected by Pingoru
May 20, 2026, 07:28 PM UTC
Resolved
May 21, 2026, 07:03 AM UTC
Duration
11h 35m
Affected: Gift Processing
Timeline · 4 updates
  1. investigating May 20, 2026, 07:28 PM UTC

    We are currently investigating an issue causing some orders of Visa® Reward Virtual Account, 6 Month Expiration CA (VISA-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 20, 2026, 07:28 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. investigating May 20, 2026, 07:28 PM UTC

    We are currently investigating an issue causing some orders of Visa® Reward Virtual Account, 6 Month Expiration CA (VISA-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  4. resolved May 21, 2026, 07:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 20, 2026

Hanna Andersson US orders are failing

Detected by Pingoru
May 20, 2026, 12:39 PM UTC
Resolved
May 20, 2026, 12:49 PM UTC
Duration
10m
Affected: Gift Processing
Timeline · 2 updates
  1. investigating May 20, 2026, 12:39 PM UTC

    We are currently investigating an issue causing some orders of Hanna Andersson US (HANAN-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 20, 2026, 12:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 20, 2026

Google Play FR orders are failing

Detected by Pingoru
May 20, 2026, 07:24 AM UTC
Resolved
May 20, 2026, 09:26 AM UTC
Duration
2h 1m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 20, 2026, 07:24 AM UTC

    We are currently investigating an issue causing some orders of Google Play FR (GOOGLE-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 20, 2026, 08:26 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 20, 2026, 09:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 19, 2026

Riot Games - Valorant CA orders are failing

Detected by Pingoru
May 19, 2026, 09:48 PM UTC
Resolved
May 20, 2026, 12:26 AM UTC
Duration
2h 37m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 19, 2026, 09:48 PM UTC

    We are currently investigating an issue causing some orders of Riot Games - Valorant CA (VLRNT-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 19, 2026, 11:26 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 20, 2026, 12:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 19, 2026

Chevron and Texaco US orders are failing

Detected by Pingoru
May 19, 2026, 09:07 PM UTC
Resolved
May 19, 2026, 11:51 PM UTC
Duration
2h 43m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 19, 2026, 09:07 PM UTC

    We are currently investigating an issue causing some orders of Chevron and Texaco US (CHEVTX-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 19, 2026, 10:50 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 19, 2026, 11:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 19, 2026

Ultimate Dining Card CA orders are failing

Detected by Pingoru
May 19, 2026, 09:00 PM UTC
Resolved
May 19, 2026, 11:33 PM UTC
Duration
2h 33m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 19, 2026, 09:00 PM UTC

    We are currently investigating an issue causing some orders of Ultimate Dining Card CA (UDC-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 19, 2026, 10:33 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 19, 2026, 11:33 PM UTC

    This incident has been resolved.

Read the full incident report →