Runa incident

ThirdLove US orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on September 4, 2026 affecting Gift Processing, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 05:29 PM UTC
Resolved
Sep 04, 2026, 05:30 PM UTC
Duration
1m
Detected by Pingoru
Sep 04, 2026, 05:29 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Sep 04, 2026, 05:29 PM UTC

    We are currently investigating an issue causing some orders of ThirdLove US (THRDLV-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Sep 04, 2026, 05:30 PM UTC

    This incident has been resolved.