Runa experienced a minor incident on September 10, 2026 affecting United Kingdom, lasting 6h 21m. The incident has been resolved; the full update timeline is below.
Affected components
United Kingdom
Update timeline
- investigating Sep 10, 2026, 02:03 PM UTC
We are currently investigating an issue causing some orders of Matalan UK (MATLAN-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring Sep 10, 2026, 07:24 PM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
- resolved Sep 10, 2026, 08:24 PM UTC
This incident has been resolved.