Runa incident

Sephora CA orders are failing

Resolved after 4 hours 26 minutes, affecting Gift Processing, on September 9, 2026.

investigating Sep 09, 2026, 03:40 AM UTC

We are currently investigating an issue causing some orders of Sephora CA (SEPH-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Sep 09, 2026, 03:40 AM UTC
Resolved
Sep 09, 2026, 08:06 AM UTC
Duration
4h 26m
Detected by Pingoru
Sep 09, 2026, 03:40 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Sep 09, 2026, 03:40 AM UTC

    We are currently investigating an issue causing some orders of Sephora CA (SEPH-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Sep 09, 2026, 08:06 AM UTC

    This incident has been resolved.

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