Runa Outage History

Runa partial outage · 50 active incidents View live status →

Runa had 223 outages in the last 2 years totaling 2767h 40m of downtime — averaging 9.2 incidents per month.

There were 223 Runa outages since January 6, 2026 totaling 2767h 40m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.runa.io

Minor May 19, 2026

Winners CA orders are failing

Detected by Pingoru
May 19, 2026, 08:57 PM UTC
Resolved
May 19, 2026, 11:22 PM UTC
Duration
2h 24m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 19, 2026, 08:57 PM UTC

    We are currently investigating an issue causing some orders of Winners CA (WINNRS-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 19, 2026, 10:22 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 19, 2026, 11:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 19, 2026

Marshalls CA orders are failing

Detected by Pingoru
May 19, 2026, 08:56 PM UTC
Resolved
May 20, 2026, 02:16 AM UTC
Duration
5h 19m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 19, 2026, 08:56 PM UTC

    We are currently investigating an issue causing some orders of Marshalls CA (MARSH-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 20, 2026, 01:16 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 20, 2026, 02:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 19, 2026

Roblox CA orders are failing

Detected by Pingoru
May 19, 2026, 08:48 PM UTC
Resolved
May 20, 2026, 12:09 AM UTC
Duration
3h 21m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 19, 2026, 08:48 PM UTC

    We are currently investigating an issue causing some orders of Roblox CA (ROBLOX-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 19, 2026, 11:09 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 20, 2026, 12:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 19, 2026

Callaway Golf US orders are failing

Detected by Pingoru
May 19, 2026, 06:36 PM UTC
Resolved
May 19, 2026, 09:37 PM UTC
Duration
3h
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 19, 2026, 06:36 PM UTC

    We are currently investigating an issue causing some orders of Callaway Golf US (CAGOLF-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 19, 2026, 08:37 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 19, 2026, 09:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 19, 2026

Sixt AT orders are failing

Detected by Pingoru
May 19, 2026, 08:41 AM UTC
Resolved
May 21, 2026, 01:00 PM UTC
Duration
2d 4h
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 19, 2026, 08:41 AM UTC

    We are currently investigating an issue causing some orders of Sixt AT (SIXT-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 21, 2026, 12:00 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 21, 2026, 01:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 19, 2026

Zomato (B2B) IN orders are failing

Detected by Pingoru
May 19, 2026, 08:10 AM UTC
Resolved
Jun 15, 2026, 11:39 AM UTC
Duration
27d 3h
Affected: Gift Processing
Timeline · 2 updates
  1. investigating May 19, 2026, 08:10 AM UTC

    We are currently investigating an issue causing some orders of Zomato (B2B) IN (ZOMA-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Jun 15, 2026, 11:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 18, 2026

Cinema City PL orders are failing

Detected by Pingoru
May 18, 2026, 07:22 PM UTC
Resolved
Jun 04, 2026, 02:10 PM UTC
Duration
16d 18h
Affected: Gift Processing
Timeline · 2 updates
  1. investigating May 18, 2026, 07:22 PM UTC

    We are currently investigating an issue causing some orders of Cinema City PL (CNMCT-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Jun 04, 2026, 02:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 18, 2026

ASOS UK orders are failing

Detected by Pingoru
May 18, 2026, 11:42 AM UTC
Resolved
May 18, 2026, 02:14 PM UTC
Duration
2h 32m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 18, 2026, 11:42 AM UTC

    We are currently investigating an issue causing some orders of ASOS UK (ASOS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 18, 2026, 01:14 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 18, 2026, 02:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 18, 2026

Costa UK orders are failing

Detected by Pingoru
May 18, 2026, 11:26 AM UTC
Resolved
May 18, 2026, 02:26 PM UTC
Duration
3h
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 18, 2026, 11:26 AM UTC

    We are currently investigating an issue causing some orders of Costa UK (COSTA-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 18, 2026, 01:26 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 18, 2026, 02:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 18, 2026

Wagamama UK orders are failing

Detected by Pingoru
May 18, 2026, 11:24 AM UTC
Resolved
May 18, 2026, 01:48 PM UTC
Duration
2h 23m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 18, 2026, 11:24 AM UTC

    We are currently investigating an issue causing some orders of Wagamama UK (WAGA-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 18, 2026, 12:47 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 18, 2026, 01:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 18, 2026

Apple - ES orders are failing

Detected by Pingoru
May 18, 2026, 06:14 AM UTC
Resolved
May 18, 2026, 05:12 PM UTC
Duration
10h 57m
Affected: Gift Processing
Timeline · 2 updates
  1. investigating May 18, 2026, 06:14 AM UTC

    We are currently investigating an issue causing some orders of Apple - ES (APPLEC-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 18, 2026, 05:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 17, 2026

Macy's US orders are failing

Detected by Pingoru
May 17, 2026, 09:14 AM UTC
Resolved
May 17, 2026, 09:05 PM UTC
Duration
11h 50m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 17, 2026, 09:14 AM UTC

    We are currently investigating an issue causing some orders of Macy's US (MACYS-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 17, 2026, 08:05 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 17, 2026, 09:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 15, 2026

PlayStation Store CA orders are failing

Detected by Pingoru
May 15, 2026, 07:11 PM UTC
Resolved
May 21, 2026, 02:49 PM UTC
Duration
5d 19h
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 15, 2026, 07:11 PM UTC

    We are currently investigating an issue causing some orders of PlayStation Store CA (SONY-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 21, 2026, 01:49 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 21, 2026, 02:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 15, 2026

Thalia AT orders are failing

Detected by Pingoru
May 15, 2026, 07:23 AM UTC
Resolved
Jun 01, 2026, 09:49 PM UTC
Duration
17d 14h
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 15, 2026, 07:23 AM UTC

    We are currently investigating an issue causing some orders of Thalia AT (THALIA-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Jun 01, 2026, 08:49 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Jun 01, 2026, 09:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 14, 2026

toom DE orders are failing

Detected by Pingoru
May 14, 2026, 04:50 AM UTC
Resolved
May 14, 2026, 07:25 AM UTC
Duration
2h 34m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 14, 2026, 04:50 AM UTC

    We are currently investigating an issue causing some orders of toom DE (TOOM-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 14, 2026, 06:25 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 14, 2026, 07:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 13, 2026

Innovasport MX orders are failing

Detected by Pingoru
May 13, 2026, 06:45 PM UTC
Resolved
Jun 12, 2026, 12:48 PM UTC
Duration
29d 18h
Affected: Gift Processing
Timeline · 2 updates
  1. investigating May 13, 2026, 06:45 PM UTC

    We are currently investigating an issue causing some orders of Innovasport MX (INVSP-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Jun 12, 2026, 12:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 13, 2026

Xbox Game Pass Ultimate 1 Month CA orders are failing

Detected by Pingoru
May 13, 2026, 05:12 PM UTC
Resolved
May 14, 2026, 07:19 AM UTC
Duration
14h 7m
Affected: Gift Processing
Timeline · 2 updates
  1. investigating May 13, 2026, 05:12 PM UTC

    We are currently investigating an issue causing some orders of Xbox Game Pass Ultimate 1 Month CA (XBXGP1-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 14, 2026, 07:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 13, 2026

Tommy Hilfiger DE orders are failing

Detected by Pingoru
May 13, 2026, 09:11 AM UTC
Resolved
May 13, 2026, 03:16 PM UTC
Duration
6h 4m
Affected: Gift Processing
Timeline · 2 updates
  1. investigating May 13, 2026, 09:11 AM UTC

    We are currently investigating an issue causing some orders of Tommy Hilfiger DE (TOMMYH-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 13, 2026, 03:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 13, 2026

Calvin Klein DE orders are failing

Detected by Pingoru
May 13, 2026, 09:11 AM UTC
Resolved
May 13, 2026, 03:16 PM UTC
Duration
6h 5m
Affected: Gift Processing
Timeline · 2 updates
  1. investigating May 13, 2026, 09:11 AM UTC

    We are currently investigating an issue causing some orders of Calvin Klein DE (CALVIN-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 13, 2026, 03:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 12, 2026

RTL+ DE orders are failing

Detected by Pingoru
May 12, 2026, 07:16 PM UTC
Resolved
May 16, 2026, 03:42 AM UTC
Duration
3d 8h
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 12, 2026, 07:16 PM UTC

    We are currently investigating an issue causing some orders of RTL+ DE (RTL-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 16, 2026, 02:42 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 16, 2026, 03:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 12, 2026

Carrefour RO orders are failing

Detected by Pingoru
May 12, 2026, 07:09 AM UTC
Resolved
May 12, 2026, 01:02 PM UTC
Duration
5h 52m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 12, 2026, 07:09 AM UTC

    We are currently investigating an issue causing some orders of Carrefour RO (CFOUR-RO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 12, 2026, 12:02 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 12, 2026, 01:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 11, 2026

Fashion Days RO orders are failing

Detected by Pingoru
May 11, 2026, 08:18 PM UTC
Resolved
May 12, 2026, 10:30 AM UTC
Duration
14h 11m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 11, 2026, 08:18 PM UTC

    We are currently investigating an issue causing some orders of Fashion Days RO (FADAY-RO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 12, 2026, 09:30 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 12, 2026, 10:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 11, 2026

Roblox RO orders are failing

Detected by Pingoru
May 11, 2026, 08:01 PM UTC
Resolved
May 19, 2026, 04:59 PM UTC
Duration
7d 20h
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 11, 2026, 08:01 PM UTC

    We are currently investigating an issue causing some orders of Roblox RO (ROBLOX-RO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 19, 2026, 03:59 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 19, 2026, 04:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 11, 2026

Swarovski DK orders are failing

Detected by Pingoru
May 11, 2026, 03:17 PM UTC
Resolved
May 11, 2026, 04:08 PM UTC
Duration
50m
Affected: Gift Processing
Timeline · 2 updates
  1. investigating May 11, 2026, 03:17 PM UTC

    We are currently investigating an issue causing some orders of Swarovski DK (SWAR-DK) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 11, 2026, 04:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 11, 2026

Decathlon UK orders are failing

Detected by Pingoru
May 11, 2026, 12:42 PM UTC
Resolved
May 12, 2026, 09:36 AM UTC
Duration
20h 54m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 11, 2026, 12:42 PM UTC

    We are currently investigating an issue causing some orders of Decathlon UK (DECA-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 12, 2026, 08:36 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 12, 2026, 09:36 AM UTC

    This incident has been resolved.

Read the full incident report →